HAVANA JONES
Hampton,VA
Summary
Dynamic sales associate with a proven track record at Lakeside Custom Tees, excelling in customer service and sales support. Adept at fostering relationships and enhancing shopping experiences through effective communication and problem-solving skills. Experienced in garment alterations, contributing to a welcoming environment and driving customer satisfaction.
Overview
1
1
year of professional experience
Work History
Sales Associate
Lakeside Custom Tees
Cornelius, North Carolina
06.2025 - 08.2026
- - Engaged with customers to identify needs and recommend appropriate products and services, fostering customer satisfaction.
- - Assisted customers in selecting products and completing purchases, enhancing overall shopping experience.
- - Facilitated sales initiatives by creating welcoming interactions, contributing to positive customer relationships.
- - Worked with team members to meet customer needs and support business goals.
- - Maintained organization of sales area with strong attention to detail.
Intern
Angie Alterations
Cornelius, North Carolina
05.2025 - 07.2025
- Managed customer conversations to foster a welcoming experience for clients.
- Bridged language gaps between business and customers through clear communication.
- Supported customer service and daily operations in a small-business setting.
- Assisted business owner with customer support and daily operations to ensure smooth workflow.
- Built adaptability, patience, communication, and problem-solving skills while serving customers from diverse backgrounds.
- Practiced basic garment alteration methods in a hands-on environment and practiced modifying clothing items.
Education
Bachelor's Degree Candidate -
Hampton University
Hampton, VA09-2026
Associate Degree -
Central Piedmont Community College (CPCC)
Charlotte, NC05-2026
High School Diploma -
Merancas Middle College High School
Huntersville, NC05-2026
Skills
- Customer service and sales
- Sales support
- Verbal communication
- Garment alterations
- Time management
- Time management and problem solving
- Cross-cultural communication
- Sales techniques
- Sales techniques
HONORS & ACHIEVEMENTS
4.0 GPA — Hampton University
National Honor Society at Merancas Middle College Highschool
National English Honor Society Merancas Middle College Highschool
LEADERSHIP & ACTIVITIES
- Black Student Union (BSU) — Vice President
- Merancas Middle College High School | 2024–2026
- Helped lead meetings, events, and student engagement initiatives.
- Collaborated with executive board members to support organizational goals.
- Assisted with planning programs that promoted community, cultural awareness, and student connection.
- National Student Council — Parliamentarian
- Merancas Middle College High School | 2025–2026
- Supported student council meetings through the application of parliamentary procedures.
- Provided guidance on motions, voting procedures, meeting structure, and organizational protocol.
- Promoted organized and productive meetings through communication and attention to detail.
- Yearbook Club
- Collaborated with students on yearbook content, creative projects, and publication responsibilities.
- Demonstrated creativity, teamwork, organization, and attention to detail.
Youth in Christ — Vice President
- Helped raise hundreds of dollars within several months to support youth group programs, activities, and community initiatives.
- Organized and participated in community outreach efforts, helping connect the youth group with the surrounding community.
- Contributed to the growth of the youth group by encouraging participation and creating opportunities for young people to get involved.
- Collaborated with youth leaders and members to plan fundraisers, activities, and outreach events.
- Demonstrated leadership, initiative, communication, teamwork, fundraising, and community engagement skills.
Affiliations
- 100+ Community Service Hours with various community organizations
Accomplishments
- AP Scholar
Timeline
Sales Associate
Lakeside Custom Tees
06.2025 - 08.2026
Intern
Angie Alterations
05.2025 - 07.2025
Bachelor's Degree Candidate -
Hampton University
Associate Degree -
Central Piedmont Community College (CPCC)
High School Diploma -
Merancas Middle College High School