Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Haven Chappuis

Fayetteville,AR

Summary

Hello, I am Haven! I use a creative approach to problem solve, and to life. I am bubbly and energetic, always eager to learn new skills. I am also hardworking and persuasive in everything I do. I am an outstanding multitasker which is one of my best skills.

Overview

3
3
years of professional experience

Work History

Sales Account Manager

Hogeye, Inc
Fayetteville, AR
05.2022 - Current
  • Oversaw sales forecasting, goal setting and performance reporting for all accounts.
  • Contacted 700+ of new and existing customers to discuss new products and services.
  • Anticipated clients' needs by staying in touch on regular basis.

Cocktail Server / Bartender

Vault
Fayetteville, AR
09.2020 - 09.2021
  • Built solid rapport with many frequent patrons to cultivate guest loyalty.
  • Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
  • Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
  • Assisted servers with specialty drinks orders by preparing on-demand items without delay.

Assistant Store Manager

PacSun
Fayetteville, AR
11.2019 - 09.2020
  • Conducted weekly walk-throughs to discuss interior visual displays, including store window presentation.
  • Supervised a team of up to twelve merchandising employees and monitored adherence to company standards.
  • Prepared interesting and innovative visual displays to grab customer interest and promote sales by 37% from previous years.

Beauty Advisor

Ulta Beauty
Fayetteville, AR
05.2018 - 11.2019
  • Recommended appropriate products to meet customers' individual needs.
  • Recorded notes for future reference, including customer preferences and services delivered.
  • Processed payments by entering sales in register.

Education

Bachelor of Arts - Communication

University of Arkansas, Fayetteville
Fayetteville, AR
07.2022

Skills

  • Advertising and marketing
  • Strategy implementation
  • Customer Service
  • Bar terminology
  • Social Media Strategy
  • BarSmart certification

Additional Information

I am an experienced Social Media ambassador with over four years of experience in the marketing industry. Excellent reputation for resolving problems and improving customer satisfaction. I worked for large companies such as Novashine and Youth Marketing Company on my numerous social media platforms. I am a collaborative, thoughtful team leader with clear, comprehensive and directive supervision. I developed numerous relationships with my customers in the hospitality industry, and created a clientele which generated large amounts of revenue, and relationships that will last a lifetime. During my year of employment with Vault, I was quickly trained and qualified to become (the only) female mixologist at Vault. I learned the process of how drinks are created and the knowledge of flavor profiles. I am familiar with over 500 bourbons and their distilleries.

Timeline

Sales Account Manager

Hogeye, Inc
05.2022 - Current

Cocktail Server / Bartender

Vault
09.2020 - 09.2021

Assistant Store Manager

PacSun
11.2019 - 09.2020

Beauty Advisor

Ulta Beauty
05.2018 - 11.2019

Bachelor of Arts - Communication

University of Arkansas, Fayetteville