Haven Christensen
Syracuse
Summary
Results-oriented Store Operations Professional experienced in leading teams and managing retail and food service operations. Expertise in employee training, inventory control, and scheduling, with a focus on maintaining high operational standards. Committed to enhancing efficiency, driving sales, and cultivating a positive team culture while adhering to safety and compliance protocols.
Overview
4
4
years of professional experience
Work History
Store Manager
Swig and Sweets
Clearfield
04.2022 - Current
- Managed daily store operations to ensure efficient workflow and adherence to company policies and service standards.
- Recruited, hired, trained, and coached team members to deliver high-quality customer service and maintain strong performance.
- Fostered a positive and collaborative team environment, motivating employees to achieve productivity and service goals.
- Developed employee schedules to optimize staffing during peak hours.
- Monitored inventory levels and ordered supplies to reduce waste and manage operational costs.
- Ensured consistency and quality of beverages and food products in accordance with company guidelines.
- Handled cash management tasks including register balancing, deposits, and point-of-sale reconciliation.
- Resolved customer concerns promptly and professionally to maintain high satisfaction and repeat business.
- Maintained store cleanliness and ensured compliance with food safety regulations and health department standards.
- Analyzed sales performance and implemented strategies to enhance revenue and streamline operations.
Education
Diploma -
Clearfield High School
Clearfield, UT05-2025
Skills
- Store Operations Management
- Inventory management
- Cash management
- Food cost control
- Food safety
- Sales performance
- Workforce scheduling
- Team leadership
- Team motivation
- Conflict resolution
- Customer Service Excellence
- Quality control
Additional Qualifications
- Strong communication and leadership abilities
- Ability to work in fast-paced environments while maintaining high standards
- Experienced in training new employees and developing team performance
- Committed to customer satisfaction and operational excellence
Timeline
Store Manager
Swig and Sweets
04.2022 - Current
Diploma -
Clearfield High School