Haven Hardy
Tyler,TX
Summary
Human resources professional prepared to contribute valuable experience in talent acquisition, employee engagement, and compliance. Valued for fostering teamwork and consistently achieving results through adaptability and reliability. Proficient in conflict resolution and strategic planning.
Overview
5
5
years of professional experience
Work History
Patient Advocate
Hospitality Health ER
01.2024 - Current
- Provide information about bills and insurance to patients
- Train and assist new hires
- Quality control management
- Product distribution
- Education and certification management of self and team
- Schedule building and coordination
- Conflict resolution and ethics trainings as well as incorporation and management of each in the healthcare environment
- Building company culture and working environment in joint effort with each level of management for team and interacting units
- Monitored patient progress and provided emotional support.
- Responded to patient concerns and questions with compassionate and knowledgeable service.
Team Lead/ Manager, GFR, Baker, Crafter, and Froster
Nothing Bundt Cakes
05.2023 - 11.2023
- Coordinate schedules, manage and deposit funding, meet with management to coordinate district coordinator for 28 employees.
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
Nanny/Au Pair
Hannah Davis
06.2021 - 02.2023
- Assisted with light housekeeping duties as well as running errands.
- Prepared meals and snacks for children based on dietary guidelines.
- Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
- Enhanced children''s emotional well-being by providing attentive care and nurturing relationships.
- Encouraged physical activity with outdoor play, sports, and fitness games for improved health and motor skills development.
PE Teacher
Boy and Girls Club
06.2020 - 08.2020
- Managed and maintained school equipment and facility grounds.
- Taught physical education classes covering exercise strategies, sports, and safety.
- Improved students'' physical abilities through the implementation of age-appropriate motor skill development programs.
- Increased student participation by incorporating physical fitness activities and team-building exercises.
Education
BBA - Human Resource, Business Administration
University of Texas in Tyler
Tyler, TX12.2024
Skills
- Social Media Promotion
- Training and Orientation
- Sales
- Leadership
- Schedule Creation
- Conflict Resolution
- Customer Experience Management
- Work Competencies Maintenance
- Team Meetings
- Problem Solving
- Policy Updates
- Patient rights
- Proactive problem-solving
- Organized nature
- Resource utilization
Awards
Norma Dell Conger Endowed Memorial Scholarship, University of Texas At Tyler, 2022-2023, Fred Conger - Haven Hardy
Timeline
Patient Advocate
Hospitality Health ER
01.2024 - Current
Team Lead/ Manager, GFR, Baker, Crafter, and Froster
Nothing Bundt Cakes
05.2023 - 11.2023
Nanny/Au Pair
Hannah Davis
06.2021 - 02.2023
PE Teacher
Boy and Girls Club
06.2020 - 08.2020
BBA - Human Resource, Business Administration
University of Texas in Tyler
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