Summary
Overview
Work History
Education
Skills
Timeline
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Hawanatu Sesay

El Paso,TX

Summary

Dynamic and dedicated professional with a strong background in food service and patient care at Sunrise Senior Living and Evergreen Rehabilitation Facility. Proven ability to enhance customer experiences through exceptional service and efficient food preparation. Skilled in multitasking and maintaining high sanitation standards, fostering positive relationships with diverse clientele.

Professional with hands-on experience in food service, prepared to contribute effectively. Strong focus on team collaboration and achieving results, adaptable to changing needs. Skilled in food preparation, customer service, and maintaining clean, safe work environment. Reliable and dependable, with commitment to high standards and delivering quality service.

Personable and reliable individual with passion for providing exceptional customer service and ensuring pleasant dining experience. Understands food safety standards and proper sanitation techniques, with skills in multitasking and maintaining clean and organized workspace. Committed to contributing to positive team environment and ensuring customer satisfaction.

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.

Overview

2
2
years of professional experience

Work History

Food Service Worker

Sunrise Senior Living
02.2023 - 03.2025

Duties and responsibilities include:

  • Prepare food items following recipes and cooking instructions
  • Set up the food service counter or dining area, ensuring it is clean and inviting
  • Serve food to customers or patrons, maintaining excellent customer service
  • Ensure that all food and drinks are served at the correct temperature
  • Clean and sanitize work areas, utensils, or equipment to maintain health and sanitation standards
  • Monitor food preparation or serving techniques to ensure that proper procedures are followed
  • Restock kitchen supplies and ingredients as needed
  • Handle cash transactions and operate the point-of-sale system
  • Comply with all food safety and hygiene regulations

Lead Care Manager & Life Enrichment Manager

Evergreen Rehabilitation Facility
10.2022 - 01.2024
  • Oversaw patient care coordination, ensuring adherence to individualized care plans.
  • Mentored and trained junior staff on best practices in patient management and support.
  • Implemented process improvements, enhancing care delivery efficiency across departments.
  • Collaborated with interdisciplinary teams to develop comprehensive treatment strategies for residents.
  • Worked with providers to define quality metrics and outcome reporting process.
  • Worked closely with resident families to determine appropriate end-of-life care options based on individual preferences and medical needs.
  • Communicated with healthcare providers to facilitate continuity of care.
  • Maintained detailed records in compliance with agency standards and regulations.

Retail Sales Associate

Kroger
10.2022 - 11.2023
  • Assisted customers with product inquiries and selections to enhance shopping experience.
  • Maintained store cleanliness and organized merchandise displays to optimize sales opportunities.
  • Operated point-of-sale system accurately for transactions and processed returns efficiently.
  • Collaborated with team members to restock shelves promptly, ensuring product availability.
  • Engaged with customers to foster positive relationships and encourage repeat business.
  • Supported promotional events by setting up displays and informing customers about special offers.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Answered questions about store policies and addressed customer concerns.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.

Education

No Degree -

Skills

  • Quick learner
  • Positive attitude
  • Multitasking
  • Customer service
  • Problem-solving
  • Strong communication skills
  • Attention to detail
  • Positive attitude and energy
  • Team oriented
  • Flexible schedule
  • Fast-paced environment
  • Working quickly
  • Safe food handling
  • Working with diverse people
  • Food preparation
  • Food and safety standards
  • Efficient food preparation
  • Food assembly
  • Food presentation techniques
  • Cleaning and sanitizing

Timeline

Food Service Worker

Sunrise Senior Living
02.2023 - 03.2025

Lead Care Manager & Life Enrichment Manager

Evergreen Rehabilitation Facility
10.2022 - 01.2024

Retail Sales Associate

Kroger
10.2022 - 11.2023

No Degree -

Hawanatu Sesay