Haya Badawi
Tigard,OR
Summary
Contributing to improving the accessibility and affordability of healthcare for those who need it most. With a strong focus on equity and patient-centered care, skilled in reviewing enrollment forms and processing applications to bridge the gap between patients and affordable healthcare solutions.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
Work History
Patient Navigator/Foundation Specialist
Genentech, A Member Of The Roche Group
Portland, Oregon
06.2022 - Current
- Advocacy
- Rotational internship worked with different therapeutic areas to deliver optimal patient outcomes and business results
- Served in critical roles helping patients to navigate and understand the benefit investigation and medication acquisition process: -My first role/rotation as a Patient Navigator, supported the Neuroimmunology team to provide affordable access to medication for patients with MS (multiple sclerosis)
- Second rotation as a Case Manager, supported the Ophthalmology team for accessibility to medications for patients with AMD ( retinal degeneration)
- Served as the main point of contact for healthcare providers and patients during the benefit investigation process
- Final rotation as a Foundation Specialist, supporting the immunology team for accessible medication to patients with RA (rheumatoid arthritis)
- Approved qualifying patients for free drug assistance when patients are uninsured or underinsured
- Provided direct patient contact and a wealth of hands-on experience with how the healthcare system works
- Interacted directly with Healthcare providers, site of treatments, and specialty pharmacies to coordinate drug shipment for patients
- Helped patients start and stay on therapy in the Genentech Patient Foundation
- Educated patients on insurance and healthcare plans.
- Applied administrative knowledge and courtesy to explain procedures and services to patients.
- Verified patient insurance eligibility and entered patient information into system.
- Delivered support to medical staff in completion of patient paperwork.
- Ensured access to optimal care to every individual regardless of socioeconomic status to achieve equity
- Provided patients with access to life-changing medications
- Developed a strong network with a shared goal of creating a more equitable future for patients
- Paired with a supervisor level mentor who catered to my professional development
- Joined the Culture team, which catered to my personal development by allowing me to create strategies that promote health & wellness for everyone at Genentech and partner with our community
- Examples include MS walk, Bike Ride, Green Genes, etc
- Part of the Genentech Women Professionals (GWP) program
- Created a playbook pilot to introduce a new Follow-Up process, so we can collaborate with healthcare providers to resolve issues in a timely manner, and follow up as needed, expediting patients' to acquiring vital/critical care.
Access Checkpoint Representative
Oregon Health and Science University
Portland, Oregon
01.2021 - 06.2022
- Hospital Admitting or related area
- Strong customer service experience and ability to demonstrate professional demeanor
- Assist and greet patients while screening visitors at checkpoint stations
- Provide information about visiting and inpatient visiting policies to the public
- Screen patients with COVID-19 screening questions
- Utilized knowledge of electronic medical record systems to review patient information.
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy
- Stayed calm under pressure to and successfully dealt with difficult situations
Afterschool/ Day Camp Leader
Tualatin Parks and Hills Recreation Center
Beaverton, Oregon
10.2018 - 12.2020
- Assist in developing, coordinating, instructing and supervising services for assigned program area
- Provide program/class atmosphere that promotes and encourages inclusion and satisfaction of all participants
- Ensure the safety of program participants and if necessary, provide basic first aid
- Complete and submit accident/incident records and forms
- Use skills like being team-oriented, creative, and enthusiastic individuals to create quality after school experiences for kids in the Beaverton area
- Leadership skills in a fun and educational after school setting
- Organized session wrap-up events to recognize campers' achievements
- Advised camp management of camper-related issues and helped to formulate targeted resolution plans
- Created interesting and educational lesson plans and implemented activities while engaging with children
Recreation leader
City Of San Ramon
06.2017 - 06.2018
Cashier
The Home Depot
05.2017 - 03.2018
Class Leader
Safari Kid
San Ramon
01.2015 - 12.2015
Education
Bachelor of Science - Public Health Studies: Pre-Clinical Science
OHSU-PSU School of Public Health
Portland, Oregon 08.2018 - 06.2022
Skills
SKILLS AND QUALIFICATIONSundefined
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Every day of our lives we are on the verge of making those changes that would make all the difference.
Mignon McLaughlin
Timeline
Patient Navigator/Foundation Specialist
Genentech, A Member Of The Roche Group
06.2022 - Current
Access Checkpoint Representative
Oregon Health and Science University
01.2021 - 06.2022
Afterschool/ Day Camp Leader
Tualatin Parks and Hills Recreation Center
10.2018 - 12.2020
Bachelor of Science - Public Health Studies: Pre-Clinical Science
OHSU-PSU School of Public Health
08.2018 - 06.2022
Recreation leader
City Of San Ramon
06.2017 - 06.2018
Cashier
The Home Depot
05.2017 - 03.2018
Class Leader
Safari Kid
01.2015 - 12.2015
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