Hayat Huseen
Sixt Rent A Car
FEDERALWAY,WA
9
years of professional experience
Dedicated customer service agent with proven skills in problem resolution, data entry, and communication. Committed to enhancing service delivery and ensuring customer satisfaction.
Work History
Customer Service Agent
4 Years 11 Months- Delivered exceptional customer service, resolving inquiries and complaints efficiently.
- Managed customer account updates, maintaining data integrity across systems.
- Processed rental agreements and transactions accurately, ensuring compliance with company policies.
- Collaborated with team members to enhance service delivery and operational efficiency.
Mobile Patrol Security Officer
1 Year 2 Months- Conducted regular patrols to ensure safety and security of premises.
- Monitored surveillance equipment, identifying potential security breaches.
- Responded promptly to incidents, ensuring proper reporting and documentation.
- Collaborated with local law enforcement during emergency situations.
Customer Service Cashier
2 Years 5 Months- Provided exceptional service by addressing customer inquiries and resolving issues promptly.
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash handling practices, ensuring balanced registers at shift end.
- Assisted in inventory management by restocking merchandise and organizing sales floor displays.
Education
High School Diploma
Skills
Customer service
Data entry
Phone support
Problem resolution
Conflict management
Effective communication
Active listening
Empathetic and genuine
Timeline
Customer Service Agent
Sixt Rent A Car
10.2021 - 09.2026Read More
Mobile Patrol Security Officer
Securitas Security Services USA
03.2020 - 05.2021Read More
Customer Service Cashier
Ross Dress for Less
02.2018 - 07.2020Read More
Seattle Central Community College
High School Diploma
Read More