Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
HAYDAN ROBERTS

HAYDAN ROBERTS

Miami,FL

Summary

Driven self starter with a proven track record of closing high ticket sales, delivering exceptional customer service and creating unforgettable experiences in high-end hospitality environments. Adept at managing VIP guest relations, coordinating special events, and ensuring seamless operations. Demonstrated ability to build and maintain strong relationships with clients, vendors, and team members. Skilled in leveraging industry knowledge to enhance venue prestige and drive revenue. Seeking an opportunity to contribute expertise and passion for customer service in a dynamic sales driven setting.

Overview

8
8
years of professional experience
1
1
Certification

Work History

VIP Services, Executive Lead Host

E11EVEN Miami
10.2018 - Current
  • Oversee all nightlife host operations that attributed to over $60 million annual revenue
  • Produced over $324,000 in revenue with no leads including multiple $10k+ guests
  • Train and lead 15+ VIP hosts through all aspects of nightlife while monitoring their performance
  • Sell out 100% of our 75 VIP tables on a weekend basis
  • Entertain Celebrity VIPs such as UFC champion Connor McGreggor and Hip-Hop artist Future
  • Build and maintain relationships with 100+ promoters, hosts, and influencers to increase revenue
  • Negotiate and establish client spend agreements nightly based on supply and demand.

Independent Nightlife Host

Various Nightclubs
05.2017 - 10.2018
  • Worked independently to develop hosting positions in over 10 venues throughout 2 cities
  • Produced a guest list of 10-15 patrons nightly
  • Cultivated a high energy environment inside various venues to increase revenue
  • Entertained clients inside various venues to ensure VIP client satisfaction and repeat business
  • Created multimedia advertisements for various companies in the Miami and NYC areas.

Food & Beverage Server

Waldorf Astoria Resort Hilton Hotels
08.2016 - 05.2017
  • Greeted guests with an upbeat and positive attitude as they entered the restaurant and beach areas
  • Hosted and catered to hotel guests, giving them the Waldorf Astoria experience
  • Created a positive and energetic work environment.

Education

Bachelor of Arts in Education -

Frostburg State University
01.2016

Skills

  • Sales
  • Customer Service
  • Networking
  • Leadership
  • Time Management
  • Digital Marketing
  • Promotions
  • Social Media Marketing
  • Adwords
  • Google Adwords
  • Google Analytics
  • Ms office

Certification

  • Florida Licensed 2-15 Health Insurance Agent
  • 16 Licensed States
  • 2024 FFM Certification

Timeline

VIP Services, Executive Lead Host

E11EVEN Miami
10.2018 - Current

Independent Nightlife Host

Various Nightclubs
05.2017 - 10.2018

Food & Beverage Server

Waldorf Astoria Resort Hilton Hotels
08.2016 - 05.2017

Bachelor of Arts in Education -

Frostburg State University

Similar Profiles

CREATE PROFILE
HAYDAN ROBERTS