Hayde Espinoza
Houston,TX
Summary
Goal oriented individual with over 10 years of experience in the insurance industry. Seeking a management position to apply excellent multi tasking and analytical skills to eectively fulfilling the responsibilities for the position.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Client Service Manager
Arthur J Gallagher Risk Management
11.2022 - Current
Account Manager for existing commercial business. Full service provided, including underwriting, review of policies, recommendation of additional coverages, remarket to make sure current carrier is best option and claims assistance. Responsible for retention and rounding of account.
Account Manager
Ken W Taylor Insurance Agency
10.2020 - 11.2022
- New and renewal business account manager for personal and commercial insurance
- Risk evaluation, customer service, insurance advice, as well as initiate and finalize new business and renewals.
- Training
- Claim assistance
Commercial, Life & Health Team Leader
Douglas B Johnson Insurance Agency, LLC
09.2013 - 09.2020
- Licensed Independent Insurance Agent for property/casualty and life and health
- Provided risk evaluation, customer service and insurance advice to all new prospects and existing clients
- Initiated and finalized all sales
Customer Service Manager
Greenland Business Inc
06.2007 - 09.2013
- Managed 6 cell phone stores; open and closed stores, was incharge of hiring and provided training for new and existing hires
- Calculated sales, managed inventory and money
Education
High School Diploma -
Marquee Learning Center
HoustonSkills
- Sales
- Customer Service
- Upselling
- Cross-Selling
- Outreach
- Filing
- Interpersonal
- Communication
- Collaboration
- Management
- Training
Certification
- Property & Casualty
- Life & Health
Languages
Spanish
Native or Bilingual
Timeline
Client Service Manager
Arthur J Gallagher Risk Management
11.2022 - Current
Account Manager
Ken W Taylor Insurance Agency
10.2020 - 11.2022
Commercial, Life & Health Team Leader
Douglas B Johnson Insurance Agency, LLC
09.2013 - 09.2020
Customer Service Manager
Greenland Business Inc
06.2007 - 09.2013
High School Diploma -
Marquee Learning Center
- Property & Casualty
- Life & Health
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