Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
Generic

Haydee Brown

Rochester,NY

Summary

Dynamic Program Manager at Catholic Family Center with exceptional communication and bilingual skills, adept at coordinating case management for families. Successfully enhanced service delivery through meticulous data entry in HMIS and effective collaboration with community partners, ensuring comprehensive support for diverse family needs. Detail-oriented and skilled in multitasking to achieve program goals.

Overview

18
18
years of professional experience

Work History

Program Manager

Catholic Family Center
05.2006 - 12.2023
  • Program/ Case Manager providing case management for 26 families in housing program verifying household income, insurance, accessing medical, mental health in home care needs for all family. Working with community partners in the stabilization of housing for families through the the (HMIS) service Point Rochester Monroe County System. Data entry of all case notes day to day communication with clients team members, partners, social services, medical and mental health professionals in providing support for families in program. Schedule all necessary appointments and activities as it pertains to families as required by the housing program.

Education

FDC Credential - Family Development

Cornell University
Rochester, NY
06.2008

High School Diploma - Human Services

Franklin High School
Rochester, NY
06.1975

Skills

  • Communication skills
  • Bilingual Multi Tasking
  • Detail Oriented

Languages

Spanish
Native or Bilingual

Accomplishments

Catholic Family Center

Leadership Development Communication Conflict Styles Resolution and Negotiation

Narcan and CPS training


City of Rochester Hispanic Heritage Community Outreach Bilingual Specialist



Timeline

Program Manager

Catholic Family Center
05.2006 - 12.2023

FDC Credential - Family Development

Cornell University

High School Diploma - Human Services

Franklin High School