Haydee Hidalgo
New York,NY
Summary
Attentive receptionist with excellent work ethic and positive demeanor. Polished in attending to phone calls and updating calendars and schedules. Organized and dedicated with several years of hands-on experience in administrative roles.
Overview
2
2
Languages
4
4
years of post-secondary education
6
6
years of professional experience
Work History
Restaurant Manager
Tao Downtown
New York, New York
02.2021 - 05.2023
- Supervised front-of-house staff during peak dinner and late-night service to maintain service quality and efficiency.
- Managed dining room operations to uphold guest service standards and enhance overall dining experience.
- Coordinated reservations, VIP seating, and private dining requests to ensure seamless guest experiences.
- Monitored POS orders and resolved billing discrepancies quickly.
Medical Receptionist
Ace Medical Care
New York, New York
06.2017 - 02.2020
- Scheduled visits and managed daily front desk flow.
- Greeted patients and confirmed appointment details.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Verified insurance coverage for appointments and collected co-payments as required.
Education
Bachelor of Science - Computer And Information Systems
New York City College of Technology
Brooklyn, NY 08.2016 - 05.2020
Urban Assembly School For The Performing Arts
New York, New YorkSkills
- Customer service
- Appointment scheduling
- Front desk operations
- Insurance verification
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Restaurant Manager
Tao Downtown
02.2021 - 05.2023
Medical Receptionist
Ace Medical Care
06.2017 - 02.2020
Bachelor of Science - Computer And Information Systems
New York City College of Technology
08.2016 - 05.2020
Urban Assembly School For The Performing Arts