Haydee Platas
Lake Elsinore,CA
Summary
Well-qualified Assistance Property Manager with proven success in improving operations and solving problems. Skilled in utilizing property management platforms to streamline operations, enhance owner and tenant experiences, and optimize property proformance. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
12
12
years of professional experience
Work History
Assistant Property Manager
Pure Management LLC
03.2023 - 10.2023
- Followed up on delinquent tenants and coordinated collection procedures.
- Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Conducted regular property inspections to identify potential issues and ensure compliance with safety regulations.
- Processed security deposit refunds.
Property Manager
Benefit National Property Management
06.2017 - 03.2023
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
- Coordinated with janitorial and engineering staff on maintenance and upkeep.
- Coordinated with legal counsel to resolve tenant disputes.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Communicated effectively with owners, residents, and on-site associates.
Property Manager
Riverside Property Management
05.2011 - 05.2017
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Coordinated with legal counsel to resolve tenant disputes.
Education
Associate of Science -
El Camino College
Torrance, CA06.1995
Skills
- Administrative Support
- Strong Communication Skills
- Telephone and email etiquette
- Property tours and inspections
- Fair Housing Regulations
- Property Inspections
- Property Maintenance
- Training and mentoring
- Customer Relations
- Property Showing
- Schedule Coordination
- Violation Resolution
- Tenant and eviction laws
- Deposits Management
- Tracking operating expenses
- Dispute Handling
Languages
Spanish
Native or Bilingual
Timeline
Assistant Property Manager
Pure Management LLC
03.2023 - 10.2023
Property Manager
Benefit National Property Management
06.2017 - 03.2023
Property Manager
Riverside Property Management
05.2011 - 05.2017
Associate of Science -
El Camino College
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