Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Haydee Rivera

Forest Hills,NY

Summary

Highly motivated employee with a strong work ethic and exceptional interpersonal skills. Demonstrated adaptability and ability to work effectively unsupervised. Quick learner, eager to take on new challenges.

Overview

34
34
years of professional experience

Work History

Leasing Department Assistant

Metropolitan Property Services
Briarwood, New York
11.2023 - Current
  • Utilize MDS software system to prepare and generate leases, adhering to up-to-date rent guidelines.
  • Negotiating lease terms with market-rent tenants.
  • Address any tenant inquiries regarding the lease terms and increases.
  • Generate and prepare lease renewal expiration reports.
  • Ensured prompt resolution of outstanding, unsigned leases by contacting and communicating with tenants.
  • Responded promptly to customer inquiries regarding their renewal status or any other related issues.
  • Maintained accurate records of customer renewals and security deposit payments.

Assistant Property Manager

Emkay Management
Jericho, New York
03.1990 - 12.2022
  • Handled complaints from tenants regarding maintenance issues and resolved them promptly.
  • Prepared monthly financial reports for review by the property manager.
  • Implemented cost-saving measures to reduce operating expenses.
  • Resolved tenant complaints in a timely manner while maintaining positive relationships with tenants.
  • Initiated eviction proceedings when necessary according to state law guidelines.
  • Maintained accurate records of all transactions involving tenants' accounts including rent payments and late fees.
  • Monitored building maintenance and repairs, coordinated with contractors to ensure completion of tasks.
  • Managed and oversaw operations, maintenance and administration of properties.
  • Oversaw daily operations, maintenance, and administration of various properties.
  • Supervised staff performing daily activities.
  • Assisted the Property Manager with preparation of tenant leases and maintenance agreements.
  • Reviewed monthly vendor invoices to process for payment.

Education

High School Diploma -

Evander Childs
The Bronx, NY
06-1984

Skills

  • Property management principles
  • Tenant relations
  • Rent collection
  • Scheduling appointments
  • Property Maintenance
  • Staff Management
  • Administrative Support

Languages

Spanish
Full Professional

References

References available upon request.

Timeline

Leasing Department Assistant

Metropolitan Property Services
11.2023 - Current

Assistant Property Manager

Emkay Management
03.1990 - 12.2022

High School Diploma -

Evander Childs

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Haydee Rivera