Haydee Valles
EL PASO,TX
Summary
To obtain employment with a company that will provide an opportunity for advancement, where I can use my work experience towards a rewarding career.
Overview
22
22
years of professional experience
Work History
Customer Service Representative
Farmers Select
El Paso, TX
10.2022 - 10.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Warehouse Clerk
GLOBAL CONTAINERS
EL PASO, TX
01.2017 - 09.2022
- Receive and process incoming orders for materials, merchandise, classified ads, or services s repairs, installations, or rental of facilities
- Generally receives orders via mail, phone, fax, or ot electronic means
- Duties include informing customers of receipt, prices, shipping dates, and d preparing contracts; and handling complaints.
COLLECTIONS
CIC FINANCE
EL PASO, TX
04.2015 - 12.2016
Clerck, Collections
Evita Finance
El Paso, TX
02.2005 - 03.2015
- Bill and account collectors try to recover payment on overdue bills.
Sales
Para Ti
El Paso, TX
02.2002 - 02.2005
- Customer Service; cashier
Education
GED -
David L. Carrasco Job Corps Center
El Paso, TXSkills
- Customer Service, punctual, responsible, goal oriented, contributor to individual and team goals, and follow directions
Detailedreferences
- Sylvia Arroyo, El Paso, TX, 915-262-8263
- Adriana Hernandez, El Paso, TX, 915-694-7804
- Diego Anchondo, El Paso, TX, 915-319-5488
Timeline
Customer Service Representative
Farmers Select
10.2022 - 10.2023
Warehouse Clerk
GLOBAL CONTAINERS
01.2017 - 09.2022
COLLECTIONS
CIC FINANCE
04.2015 - 12.2016
Clerck, Collections
Evita Finance
02.2005 - 03.2015
Sales
Para Ti
02.2002 - 02.2005
GED -
David L. Carrasco Job Corps Center