Haydee Gasmen Garcia
Las Vegas
Summary
Experienced with coordinating office activities and managing administrative functions. Utilizes strategic planning and resource allocation to drive operational success. Knowledge of team leadership and process improvement to enhance productivity and efficiency.
Overview
32
32
years of professional experience
Work History
Administrative Manager
Seth Cargo Logistics Inc.
Philippines
01.2015 - 03.2026
- Developed training programs for staff to enhance productivity and service quality.
- Developed and implemented improved filing systems for enhanced order and accuracy.
- Coordinated logistics processes to ensure timely delivery of shipments and compliance with regulations.
- Managed vendor relationships, negotiating contracts to optimize service costs and quality.
- Improved office space utilization by redesigning layout, creating more efficient and pleasant working environment.
- Reduced operational costs by overseeing transition to energy-efficient office equipment.
- Supervised Administrative Staff, providing mentorship and performance evaluations to foster professional growth.
- Directly report to the Company President.
Truck Dispatcher Manager
Seth Cargo Logistics Inc.
Philippines
09.2002 - 12.2014
- Coordinated daily dispatch operations to ensure timely deliveries and optimize route efficiency.
- Managed communication between drivers and clients to resolve issues and enhance service quality.
- Implemented tracking systems to monitor vehicle locations and improve response times.
- Trained new dispatchers on software systems and operational procedures for seamless workflow integration.
- Troubleshot delivery issues while maintaining excellent customer service standards, resolving conflicts efficiently.
- Scheduled and organized delivery routes.
- Reduced fuel costs for company fleet by optimizing routes and monitoring driver performance.
- Handled incoming calls and emails from customers regarding issues with deliveries.
Credit and Collection Staff
Robinsons Land
Manila Philippines
01.1994 - 02.2002
- Supervised daily operations to ensure compliance with safety and quality standards.
- Managed inventory levels and conducted regular stock audits for accuracy.
- Processed Daily transactions, ensuring accuracy and compliance with company policies.
- Processed Credit Card Payments and reconciled credit card statements for accuracy in accounting process.
Education
Bachelor of Science -
Bachelor of Science - Accountancy
Centro Escolar University
Manila, Philippines03-1987
No Degree -
Asinan Elementary School
Philippines04-1978
Skills
- Office administration
- Staff management
- Administrative support
- Schedule management
Timeline
Administrative Manager
Seth Cargo Logistics Inc.
01.2015 - 03.2026
Truck Dispatcher Manager
Seth Cargo Logistics Inc.
09.2002 - 12.2014
Credit and Collection Staff
Robinsons Land
01.1994 - 02.2002
Bachelor of Science -
Bachelor of Science - Accountancy
Centro Escolar University
No Degree -
Asinan Elementary School