Summary
Overview
Work History
Education
Skills
Certification
Timeline
Server

Hayden Bell

Orlando,FL

Summary

Dynamic server with a strong work ethic and exceptional customer service experience at Rainforest Cafe. Proven ability to enhance guest engagement and satisfaction through attentive service and menu memorization. Recognized for cultivating relationships with regular customers and effectively upselling, contributing to increased sales during high-volume periods.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Server

BJ's Restaurant & Brewhouse
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.

Server

Rainforest Cafe Disney Springs
10.2024 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Server

Connors Steak And Seafood
08.2023 - 09.2024
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.

Lifeguard/ Swim Instructor

YMCA
08.2019 - 07.2022
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Provided friendly customer service to guests and addressed concerns.
  • Responded to emergency situations in a timely, efficient manner.

Server

Eggs Up Grill
05.2021 - 06.2022
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Lifeguard

Point Mallard Water Park
05.2019 - 08.2021
  • Monitored safety of guests in and around swimming pool.
  • Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
  • Attentively monitored swimmers to identify distress.
  • Upheld hygiene standards in pool and surrounding area.

Animal Caretaker/ Cashier

Pet Supplies Plus
01.2018 - 09.2019
  • Fed and watered animals to provide necessary nutrients and keep pets healthy.
  • Provided daily nutrition to animals by preparing and distributing appropriate food portions according to species-specific needs.
  • Maintained clean and safe living environments for animals by regularly cleaning enclosures and providing proper bedding materials.
  • Cleaned animal enclosures maintain clean living spaces for pets and prevent spread of disease.

Education

Bachelors - Veterinary

The University of Alabama
Tuscaloosa, AL

Skills

  • Strong work ethic
  • Exceptional customer service
  • Guest engagement
  • Professional appearance
  • Memory retention
  • Customer service
  • Safe food handling
  • Menu memorization

Certification

Food Handler Safety

Timeline

Server

Rainforest Cafe Disney Springs
10.2024 - Current

Server

Connors Steak And Seafood
08.2023 - 09.2024

Server

Eggs Up Grill
05.2021 - 06.2022

Lifeguard/ Swim Instructor

YMCA
08.2019 - 07.2022

Lifeguard

Point Mallard Water Park
05.2019 - 08.2021

Animal Caretaker/ Cashier

Pet Supplies Plus
01.2018 - 09.2019

Server

BJ's Restaurant & Brewhouse

Bachelors - Veterinary

The University of Alabama

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Hayden Bell