Hayden Byron
Ketchikan,AK
Summary
In the time that I worked as an auto part sales associate, I have quickly learned how to use and optimize use of our search system to make sure the customer can get what they need in a punctual manner. I prioritize keeping a level head and a kind demeanor, as I find impressions in a customer focused role very important. I do my best to learn many aspects of my role and the roles around me to be as dependable as possible, and love to learn new things where I can.
Overview
9
9
years of professional experience
Work History
Sales Associate
Service Auto Parts
01.2022 - Current
- Assisted customers in selecting appropriate auto parts based on needs and vehicle specifications.
- Processed sales transactions efficiently, ensuring accurate inventory management and customer satisfaction.
- Maintained product displays and organized stock to enhance store layout and accessibility for customers.
- Collaborated with team to optimize workflow, improving overall service speed and efficiency during peak hours.
- Trained new staff on operational procedures, enhancing team performance and knowledge of product offerings.
- Analyzed inventory levels regularly to identify trends, reducing excess stock while ensuring availability of popular items.
- Resolved customer inquiries and complaints effectively, fostering positive relationships and repeat business.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
Fry Cook
Burger Queen
01.2018 - 01.2022
- Operated kitchen equipment to prepare meals efficiently and consistently.
- Ensured adherence to food safety and sanitation standards during food preparation.
- Assisted in training new staff on cooking techniques and kitchen procedures.
- Monitored inventory levels, minimizing waste through effective stock management.
- Collaborated with team members to optimize workflow during peak hours.
- Operated large-volume cooking equipment such as grills, deep-fat fryers or griddles.
- Cleaned, stocked, and restocked workstations and display cases.
- Communicated closely with servers to fully understand special orders for customers.
- Operated fryers and grills by pouring oil and placing food items on surface to fry or grill.
Education
High School Diploma -
Ketchikan High School
Ketchikan, AKSkills
- Customer service
- Teamwork and collaboration
- Time management
- Listening skills
- Goal oriented
- Money handling
Timeline
Sales Associate
Service Auto Parts
01.2022 - Current
Fry Cook
Burger Queen
01.2018 - 01.2022
High School Diploma -
Ketchikan High School