Hayden Diggs
Johnstown,PA
Summary
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Overview
1
1
year of professional experience
Work History
Sales Associate
GameStop
Fort Walton Beach, FL
03.2023 - 11.2023
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Built relationships with customers to encourage repeat business.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Handled customer complaints in a professional manner.
- Upsold additional items based on customer interests and needs.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Helped customers find specific products, answered questions and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, products and services information.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Sales Associate
Ross Dress for Less
Fort Walton Beach, FL
10.2022 - 01.2023
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Engaged customers in friendly, professional dialogue to determine needs.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Received and displayed product shipments on store retail shelves upon delivery.
Education
High School Diploma -
Fort Walton Beach High School
Fort Walton Beach, FL05.2022
Skills
- Sales Development
- Payment Processing
- Customer Needs Assessment
- Professional Demeanor
- Flexible Schedule
- POS System Operation
- Customer Service
- Stocking and Receiving
Timeline
Sales Associate
GameStop
03.2023 - 11.2023
Sales Associate
Ross Dress for Less
10.2022 - 01.2023
High School Diploma -
Fort Walton Beach High School
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