Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Hayden Finney

Parrish,FL

Summary

Dynamic and personable professional with almost 4 years of experience in fast-paced service environments. Proven track record of enhancing customer satisfaction through problem solving and efficient resolution of issues. Highly skilled in effective communication and conflict resolution, adept at building long lasting relationships to improve front-end customer experiences. Looking to bring dedication and extensive customer service expertise, to a vibrant, customer-focused team.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Owner

Manatee Fin Pressure Washing
10.2022 - Current

- Self ran mobile car detailing and house pressure washing.

- Commercial and Residential

-Weekly 'One-and-done' calls and ~40 clients consistently.

Sales Associate

Victra Wireless
08.2023 - 02.2024
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Engaged with customers to build rapport and loyalty.

Pressure Washer

Tnt Powerwash
01.2023 - 06.2023
  • Demonstrated strong attention to detail in all aspects of work, resulting in high-quality outcomes for clients.
  • Handled delicate surfaces with care, preventing damage while achieving thorough cleaning results.
  • Inspected washing tools, equipment, and materials daily for damage or needed repairs.
  • Provided exceptional customer service by addressing concerns promptly and professionally.

Lot Associate

Home Depot
01.2022 - 09.2022
  • Assisted customers with loading and unloading merchandise for efficient customer service.
  • Improved customer satisfaction by providing timely assistance in the parking lot and store entrances.
  • Greeted customers entering and exiting store and assisted with carts and umbrellas.
  • Conducted routine maintenance tasks such as sweeping, shoveling snow, or spreading ice melt during inclement weather conditions.

Cashier

Diary Queen
07.2020 - 04.2021
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.

Education

Bachelor of Arts - Cybersecurity

University of South Florida
Tampa, FL
05.2027

Associate of Arts - Cybersecurity

State College of Florida, Manatee-Sarasota
Bradenton, FL
12.2024

High School Diploma -

Braden River High School
Bradenton, FL
05.2023

Skills

  • Customer Relations
  • Small business operations
  • Verbal and written communication
  • Marketing
  • Strategic Planning
  • Customer Service

Certification

-Intuit Quickbooks Online Certified User

-Adobe Photoshop Cert

Timeline

Sales Associate

Victra Wireless
08.2023 - 02.2024

Pressure Washer

Tnt Powerwash
01.2023 - 06.2023

Owner

Manatee Fin Pressure Washing
10.2022 - Current

Lot Associate

Home Depot
01.2022 - 09.2022

Cashier

Diary Queen
07.2020 - 04.2021

Bachelor of Arts - Cybersecurity

University of South Florida

Associate of Arts - Cybersecurity

State College of Florida, Manatee-Sarasota

High School Diploma -

Braden River High School
Hayden Finney