Hayden Gallagher
Portland,OR
Summary
Reliable and hardworking parts specialist bringing strong sales and customer service abilities combined with expert knowledge of parts. Keeps inventory and records organized for maximum efficiency. Good at solving customers' service problems and promoting products.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Audi and Porsche parts specialist
Sunset imports
Beaverton, Oregon
09.2023 - 06.2026
- Answered phones for Audi and Porsche customers, providing timely assistance.
- Supported local shops servicing Audi and Porsche vehicles through direct communication and assistance, ensuring effective service for customers.
- Facilitated identification and sourcing of required parts for customers.
- Processed orders and maintained accurate records in the dealership system.
- Collaborated with service technicians to ensure timely parts availability.
- Provided expert knowledge on Audi parts to enhance customer satisfaction.
- Trained new team members on parts identification and customer service techniques.
- Managed inventory of parts and accessories for Audi vehicles.
Shipping and Receiving Specialist
Sunset imports
Beaverton, OR
05.2023 - 09.2023
- Boxed and shipped all parts to online customers who bought parts through us
- Forklifted freight shipmen on and off trucks
- Set up pick up for freight shipments
- Inspected parts that came in and made sure they were not damaged
Lead service lot attendant
Porsche Beaverton
Beaverton, OR
06.2019 - 06.2023
- Organized vehicle lot to maximize space and facilitate customer access.
- Conducted regular inspections of vehicles for cleanliness and readiness.
- Assisted customers with vehicle inquiries and directing them to sales staff.
- Helped the car wash get customers cars cleaned faster.
- Drilled front license plate brackets into front bumper of cars.
- Kept track of all the loaners in the fleet.
- Assisted customers with vehicle pickups during high-traffic periods to ensure timely service.
- Coordinated pickup and delivery of vehicles to enhance customer convenience.
- Made sure the shop was cleaned and trash was taken out.
Education
Mountainside High School
Tigard, ORSkills
- Parts identification
- Parts knowledge training
- Parts sourcing coordination
- Order processing
- Inventory management
- Forklift certified
- Customer support
- Effective communication
- Problem solving
Certification
- Forklift certification
Timeline
Audi and Porsche parts specialist
Sunset imports
09.2023 - 06.2026
Shipping and Receiving Specialist
Sunset imports
05.2023 - 09.2023
Lead service lot attendant
Porsche Beaverton
06.2019 - 06.2023
Mountainside High School