Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Hayden Handy

Harlingen,TX

Summary

Driven and detail-oriented professional with a proven track record at Gentry Gym, enhancing customer satisfaction and streamlining workflow. Skilled in payment collection and relationship management, I excel in fast-paced environments, demonstrating initiative and a keen ability to manage time effectively. Achieved significant improvements in administrative efficiency and customer service quality.

Overview

2
2
years of professional experience

Work History

Front Desk

Gentry Gym
Harlingen, TX
06.2023 - Current
  • Answered questions related to the organization's policies and procedures.
  • Processed patient payments and scanned identification and insurance cards.
  • Resolved customer issues promptly and professionally in accordance with company policies and procedures.
  • Delivered high-quality administrative and customer service to sustain patient and work flows.
  • Verified identification of customers before providing services or information.
  • Greeted patients, determined purpose of visit and directed to appropriate staff.
  • Informed customers about payment methods accepted by the organization.
  • Managed office phone lines by checking voicemail, returning calls and directing messages to team members.

Bus Boy

Kohnami Japanese Restaurant
Harlingen, Texas
09.2022 - 11.2022
  • Performed closing duties such as restocking items, turning off lights.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Replenished supplies such as napkins, utensils, plates or other necessary items during meals.
  • Set up dining areas with appropriate table settings, condiments, linens and decorations.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Set up tables in between patrons to reduce wait times.
  • Stocked service areas with supplies during slow periods.

Education

High School Diploma -

Harlingen High North
Harlingen, TX
05-2024

Skills

  • Initiative-taking
  • Workflow optimization
  • Payment collection
  • Petty cash management
  • Account management
  • Accurate money handling
  • Decision-making
  • Relationship management
  • Time management

Affiliations

  • I love bodybuilding and am actively doing it, and planning on competing at the end of this year.
  • I am also currently finishing my NASM online course and will be done pretty soon.
  • I have been working out for 3 years now, so I have a good understanding of the gym itself and the goals related to it; and supplements that surround the gym atmosphere.

Timeline

Front Desk

Gentry Gym
06.2023 - Current

Bus Boy

Kohnami Japanese Restaurant
09.2022 - 11.2022

High School Diploma -

Harlingen High North

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Hayden Handy