Jarrese Jenkins
Gardner,MA
Summary
Proven track record of enhancing workflow optimization and customer satisfaction at Extended Stay America through exceptional problem-solving and Microsoft Office proficiency. Adept at driving efficiency and fostering positive customer interactions, consistently exceeding performance goals. Demonstrates strong initiative-taking and documentation skills, contributing to streamlined operations and improved team productivity.
Overview
2022
2022
years of professional experience
Work History
Front Desk
Extended Stay America
- Collaborated with team members to complete orders.
- Took orders, and collected payments.
- Worked front counterand other areas.
- Accurately operated cash register to process customer payments.
Call Center Representative
Accounting Solutions
02.2021 - 04.2021
- Scheduled appointment
- Handled paperwork
- Experience with Microsoft , Word , Excel, Drake software
- Cancel and reschedule appointments
- Organization skill
Crew Member
Dunkin' Donuts
07.2018 - 04.2020
- Worked a fast pace environment
- Operated the drive thru and completed orders
- Positive attitude and great customer service helping customers beyond needs
Crew Member
Ernie’s Auto Wash
05.2016 - 06.2018
- Collaborated with team members to complete orders.
- Took orders, and collected payments.
- Worked front counterand other areas.
- Accurately operated cash register to process customer payments.
Education
High School -
South High Community
Worcester, MASkills
- Scheduling appointments
- Document Management
- Initiative-taking
- Basic accounting
- Appointment Scheduling
- Microsoft Office
- Workflow Optimization
- Documentation
- Reminder calls
- Typing and filing
- Problem-Solving
Timeline
Call Center Representative
Accounting Solutions
02.2021 - 04.2021
Crew Member
Dunkin' Donuts
07.2018 - 04.2020
Crew Member
Ernie’s Auto Wash
05.2016 - 06.2018
Front Desk
Extended Stay America
High School -
South High Community