Hayden Hayes
McDonough,GA
Summary
Dynamic customer service professional with a proven track record at Publix Super Market, excelling in complaint handling and problem resolution. Recognized for enhancing customer satisfaction through effective communication and attention to detail. Strong physical stamina and safety awareness contribute to efficient service delivery and a positive shopping experience.
Professional laborer with hands-on experience and readiness for demanding tasks. Skilled in operating machinery, handling materials, and maintaining safety standards. Strong focus on teamwork and adaptability to changing work conditions. Reliable and results-driven, with keen ability to support team objectives and productivity.
Overview
5
5
years of professional experience
Work History
Customer Service Staff Member
Publix Super Market
07.2022 - 08.2025
- Assisted customers with inquiries and product selection, ensuring a positive shopping experience.
- Maintained knowledge of store promotions and policies to provide accurate information to customers.
- Processed transactions efficiently using point-of-sale systems, ensuring swift service delivery.
- Collaborated with team members to resolve customer issues, enhancing overall satisfaction levels.
- Trained new hires on company procedures and best practices for handling customer inquiries efficiently and effectively.
Laborer
Hayes Lawn Care
08.2020 - Current
- Operated landscaping tools and equipment to maintain grounds and gardens.
- Assisted in planting, pruning, and fertilizing trees, shrubs, and flowers.
- Developed strategies for improving workflow and enhancing landscape aesthetics.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Handled hedge, bush, and shrub trimming.
- Performed planting, watering, mulching, and edging of lawns.
Education
High School Diploma -
Ola High School
357 N Ola Rd, McDonough, GA 3025205-2024
Associate of Applied Science - HVACR
Southern Crescent Technical College
Griffin, GA05-2026
Skills
- Willingness to learn
- Attention to detail
- Safety awareness
- Heavy lifting
- Customer service
- Complaint handling
- Critical thinking
- Problem resolution
- Effective time management
- Strong physical stamina
Timeline
Customer Service Staff Member
Publix Super Market
07.2022 - 08.2025
Laborer
Hayes Lawn Care
08.2020 - Current
High School Diploma -
Ola High School
Associate of Applied Science - HVACR
Southern Crescent Technical College