Hayden Holt
Clayton,NC
Summary
Customer Service background with experience working in diverse retail environments. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support.
Overview
4
4
years of professional experience
Work History
Pharmacy Technician
Walmart
06.2023 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Counted and labeled prescriptions with correct item and quantity.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
Pharmacy Technician
CVS
09.2021 - 02.2023
- Answered incoming phone calls and addressed questions from customers and healthcare providers regarding Prior authorizations and insurance issues and billing.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Stocked, labeled, and inventoried medication to keep accurate records.
Personal Shopper
Lowes Foods
06.2020 - 01.2021
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
Education
High School Diploma -
Corinth Holders High School
Bachelor of Science - Pharmacy (Pre-Pharmacy)
Campbell University
05.2025
Skills
- Insurance Verification
- Drug Safety
- Medication Dispensing
- Insurance Billing
- Drug Utilization Review
- Prescription Filling
- HIPAA
- Medicare and Medicaid
- Prior-authorizations
- Insurance billings
- Epic
- Connexus
- Customer Service
- Cash Handling
Timeline
Pharmacy Technician
Walmart
06.2023 - Current
Pharmacy Technician
CVS
09.2021 - 02.2023
Personal Shopper
Lowes Foods
06.2020 - 01.2021
High School Diploma -
Corinth Holders High School
Bachelor of Science - Pharmacy (Pre-Pharmacy)
Campbell University
Similar Profiles
Dawson HyattDawson Hyatt
Overnight Stocker at WalmartOvernight Stocker at Walmart
Rachel ChristopherRachel Christopher
Spark Driver at WalmartSpark Driver at Walmart
Giovonni MoralesGiovonni Morales
Grocrey Associate at WalmartGrocrey Associate at Walmart
Rashaad FosterRashaad Foster
Stocker at WalmartStocker at Walmart
Lea JohnsonLea Johnson
Assistant Property Manager at Mid-America Apartments Co.Assistant Property Manager at Mid-America Apartments Co.