Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate

Hayden Macklem

Elkhart,IN

Summary

Outgoing individual with experience in enhancing customer experiences through effective product demonstrations and personalized assistance. Proven ability to collaborate with team members to ensure a clean, organized, and inviting store atmosphere.

Overview

4
4
years of professional experience

Work History

Sales Associate

Hot Topic
Mishawaka, IN
06.2025 - 07.2025
  • Assisted customers with online orders.
  • Ensured the store was clean throughout and after the shift
  • Helped with returns when applicable
  • Prepared merchandise for the sales floor by folding, pricing, and tagging
  • Built relationships with customers and coworkers to ensure a fun, upbeat environment
  • Ensured everyone felt taken care of

Sales Associate

Hot Topic
Mishawaka, IN
06.2024 - 07.2024
  • Greeted everyone who walked in and out the store
  • Assisted customers with product selection and inquiries to enhance the shopping experience
  • Demonstrated product features through engaging presentations to drive sales
  • Provided different recommendations to suit a customer
  • Utilized point-of-service system for accurate transactions
  • Organized shelves and product displays for optimal visual stimulation and promotion

Sales Assistant

Club Demonstration Services at Costco
Mishawaka, IN
07.2023 - 08.2023
  • Assisted customers with product selection and product inquiries
  • Demonstrated an array of products, discussing what the samples are
  • Collaborated with team members to maintain cleanliness and organization standards

Sales Associate

Club Demonstration Services at Costco
Mishawaka, IN
06.2022 - 08.2022
  • Assisted customers with product selection and product inquiries
  • Demonstrated an array of product(s)
  • Maintained cleanliness and organization of demo stations for presentation
  • Collaborated with team members to execute demos efficiently

Host

Cheddar's Scratch Kitchen
Mishawaka, IN
03.2021 - 07.2021
  • Welcomed everyone warmly and kindly
  • Coordinated with servers and kitchen to ensure smoothness and accurate wait time
  • Improved time management and multitasking
  • Learned how to problem-solve efficiently and effectively
  • Ensured none of the wait staff got overwhelmed

Education

Bachelor of Science - Criminology & Criminal Justice

Ball State University
Muncie, IN
05-2026

Skills

  • Outgoing personality
  • Sales operations
  • Customer interaction
  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving
  • Analytical thinking
  • Dependable and punctual
  • Cleanliness and hygiene

Timeline

Sales Associate

Hot Topic
06.2025 - 07.2025

Sales Associate

Hot Topic
06.2024 - 07.2024

Sales Assistant

Club Demonstration Services at Costco
07.2023 - 08.2023

Sales Associate

Club Demonstration Services at Costco
06.2022 - 08.2022

Host

Cheddar's Scratch Kitchen
03.2021 - 07.2021

Bachelor of Science - Criminology & Criminal Justice

Ball State University
Hayden Macklem