Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hayden Masters

Omro,WI

Summary

I have always worked in the golf industry and wish to pursue this career further by obtaining a degree in Professional Golf Management. With this being said my past jobs have given me skills to help me excel in my future opportunities. I have a track record of enhancing customer service and sales, at Golfer's Outlet. Skilled in POS System Operation and adept at building customer relationships, demonstrated through proactive upselling strategies and performance improvements. Excelled in creating a welcoming environment and efficiently managing inventory, showcasing a blend of hard and soft skills to drive results. I also built a skill through all three of the jobs listed with customer service and leadership roles in the golf industry.

Overview

4
4
years of professional experience

Work History

Pro Shop Attendant

Rustic Golf Properties
05.2024 - 08.2024
  • Managed efficient cash register operations.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Used in-store system to locate inventory and place special orders for customers.
  • Created inviting environment for customers by maintaining store organization and cleanliness.

Outside Golf Operations

Lawsonia Golf Courses
03.2021 - 08.2023
  • Troubleshot and repaired issues with golf equipment.
  • Enhanced customer service based on feedback from guests.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Sales Associate

Golfer's Outlet
01.2021 - 08.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Education

BBA - Marketing (Professional Golf Management)

Eastern Kentucky University
Richmond, KY
05.2027

High School Diploma -

Omro High School
Omro, WI
06.2023

Skills

  • Upselling strategies
  • Workplace Safety
  • POS System Operation
  • Performance Analysis
  • Customer Relationship Building
  • Retail Merchandising

Timeline

Pro Shop Attendant

Rustic Golf Properties
05.2024 - 08.2024

Outside Golf Operations

Lawsonia Golf Courses
03.2021 - 08.2023

Sales Associate

Golfer's Outlet
01.2021 - 08.2023

BBA - Marketing (Professional Golf Management)

Eastern Kentucky University

High School Diploma -

Omro High School
Hayden Masters