Hayden McKillips
Sandusky,OH
Summary
Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty.
Overview
6
6
years of professional experience
Work History
Sales Associate
Best Buy
Sandusky, OH
12.2021 - 12.2022
- Provided accurate information about products, prices and services.
- Demonstrated product features and benefits for customers' needs.
- Greeted customers and provided exceptional customer service.
- Maintained up-to-date knowledge of store merchandise and policies.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Helped customers find specific products, answered questions, and offered product advice.
- Developed trusting relationships with customers by making personal connections.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Built and maintained relationships with peers and upper management to drive team success.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Greeted customers to determine wants or needs.
Cook
Smitty's Place
Elyria, OH
11.2020 - 04.2021
- Adhered to regulatory standards regarding safe and sanitary food prep.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Coordinated with wait staff to ensure timely delivery of meals to customers.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
Go Kart Attendant
Goofy Golf
Sandusky, OH
05.2017 - 08.2019
- Instructed guests on proper operation of go-karts before allowing them onto the track; reinforced rules throughout their time there.
- Verified customer age requirements for driving go-karts, enforced safety rules such as no bumping or weaving between lanes, and monitored guests on the track.
- Trained new employees on ride operations, pointing out safety mechanisms and features.
- Operated ride control panels and monitored ride performance during operation.
- Built relationships with members and guests and created welcoming and warm environment that promoted future visits.
Education
High School Diploma -
Sandusky High School
Sandusky, OH06-2019
Skills
- Product knowledge
- Sales processing
- Customer service
- Visual merchandising
- Team collaboration
- Time management
- Problem solving
- Sales techniques
Timeline
Sales Associate
Best Buy
12.2021 - 12.2022
Cook
Smitty's Place
11.2020 - 04.2021
Go Kart Attendant
Goofy Golf
05.2017 - 08.2019
High School Diploma -
Sandusky High School
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