Summary
Overview
Work History
Education
Skills
Timeline
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Hayden Rumpl

Wellston

Summary

Dedicated and reliable retail professional with nearly 5 years of experience as a Key Holder at Cycle Gear, serving as the longest-tenured employee at the Oklahoma City location. Proven track record of leadership, customer service excellence, and operational support. Skilled in sales, team collaboration, and creating a positive in-store experience. Trusted with opening and closing duties, cash handling, and supporting store management in daily operations.

Overview

5
5
years of professional experience

Work History

Key Holder

Cycle Gear
07.2021 - Current
  • Engaged with customers to build rapport and promote long-term loyalty for increased sales.
  • Trained and supervised new employees to apply best practices in customer service and store operations.
  • Performed store opening and closing procedures.
  • Educated staff on strategies for handling difficult customers and challenging situations.
  • Mentored new sales associates to contribute to store's positive culture.

Customer Service Cashier

Cabela's
05.2020 - 02.2021
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Answered product questions using knowledge of sales and store promotions.
  • Utilized POS system to handle customer cash and credit card transactions.

Education

High School Diploma -

Wellston High School
Wellston, OK
06-2020

Skills

  • Opening and closing procedures
  • Team member development
  • Store maintenance
  • Alarm systems
  • Cash handling
  • Sales proficiency
  • Product demonstrations
  • Customer service
  • Daily reporting
  • Sales quotas

Timeline

Key Holder

Cycle Gear
07.2021 - Current

Customer Service Cashier

Cabela's
05.2020 - 02.2021

High School Diploma -

Wellston High School

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