Jakari Gardner

At this establishment, I was expected to open the store successfully which included opening the register, placing the phones on the sales floor, and assisting customers depending on the customers problem and assisting customers with device purchases.

At the end of the workday, I was expected to count my drawer, input my cash drop, maintain the cleanliness of the store which included sweeping, mopping, and wiping down counters along with the displays.

• Received shipments from vendors and ensured that all products were properly stocked in their designated locations.
• Ensured store was opened and closed in a timely manner according to company policies.
• Managed key holder responsibilities such as opening and closing the store, setting alarms.
• Participated in training sessions on topics such as customer service techniques and loss prevention strategies.
• Verified accuracy of register tills at beginning and end of shift.
• Assisted customers with product selection and resolving complaints.

• Processed returns, exchanges, and refunds in accordance with company policies.
• Developed promotional strategies to increase sales volume.
• Maintained up-to-date knowledge of store merchandise and policies.
• Handled customer complaints in a professional manner.
• Processed transactions using a point-of-sale system.
• Maintained cleanliness of store environment including floors, windows, displays.
• Attended weekly team meetings to review performance goals and objectives.
• Restocked shelves as needed to ensure sufficient inventory levels.
• Organized stockroom shelves according to size, color or style.
• Assisted customers with product selection, sizing and styling.
• Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
• Processed credit card transactions quickly and securely.

At this establishment, I was expected to open the store successfully which included pulling displays outside of the store, counting the drawer, opening the register, starting up the system, and restocking any items needed from back stock.

At the end of the workday, I was expected to bring the displays back inside of the establishment, count my drop, close the register, sweep, mop, and prepare any other items from the next work day.

• Identified potential shoplifters through observation of suspicious behavior or activities.
• Organized backroom storage areas to maximize efficiency of space utilization.
• Ensured store was opened and closed in a timely manner according to company policies.
• Provided excellent customer service by greeting customers in a friendly manner and responding to inquiries promptly.
• Replenished merchandise displays throughout the store as needed.

At this establishment, I was expected to maintain store cleanliness to the store standards, and successfully manage myself in multiple positions including cashier, tables person, dishwasher, and waitstaff.

I often assisted the managers with managing the workspace. I was also encouraged to manage the floor myself to learn and experience managing for myself.

By the end of the day, I was expected to efficiently clean the store and dispose of any unused product and prepare the store for the next work day.

• Provided ongoing coaching and mentoring to crew members to increase productivity levels.
• Collaborated with other trainers to develop effective methods for teaching new concepts.
• Encouraged open communication between trainees and management throughout the learning process.
• Monitored performance of crew members in the field, providing feedback and guidance when needed.
• Stayed up to date on requirements of all team positions to optimize training.
• Instructed new team members on correct procedures for operations.
• Developed and implemented strategies to enhance team performance, improve processes and boost results.
• Coordinated with management to identify training needs and opportunities.
• Delivered group and individual needs-based training to personnel.

At this establishment, I was expected to maintain the stores cleanliness and stock. I also assisted with receiving stock from truck orders.

I was expected to count my drawer and input my drop at the end of the workday day.

• Received, processed, and stocked merchandise in accordance with store policies.
• Operated cash registers to process payments from customers.
• Adhered to safety guidelines while operating machinery or stocking shelves.
• Collaborated with team members to achieve daily goals.
• Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
• Maintained a clean and organized work area throughout shift.
• Resolved customer issues promptly in a professional manner.
• Greeted customers upon entering the store with friendly demeanor.
• Assisted customers with product selection and ordering process.