Hayden Smith
Massillon,OH
Summary
Proven Manager with a track record of designing efficient logistics solutions at Jay's Pizza and exceeding service goals at Baylor Beach Park. Expert in staff management and performance enhancement, blending Excel proficiency with exceptional customer service. Achieves top client satisfaction through effective time management and disciplinary techniques, ensuring seamless operations and staff excellence.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Manager
Jay's Pizza
Massillon, OH
09.2023 - Current
- Collaborated with other departments to design efficient logistics solutions for product distribution.
- Mentored and onboarded new staff members to establish top client satisfaction.
- Monitored, evaluated, and recorded training activities or program effectiveness.
- Scanned items and checked pricing on cash register for accuracy.
Manager
Baylor Beach Park
Navarre, OH
05.2022 - 09.2024
- Exceeded established service goals while leveraging best practices for customer service, sales, and employee management.
- Coordinated orders to expedite food from kitchen according to cook time and delivery time.
Education
BBA - Business Analytics
University of Akron
Akron, OHBBA - Business Analytics
Bowling Green State University
Bowling Green, OHSkills
- Time management
- Disciplinary techniques
- Staff management
- Performance management
- Customer service
- Excel proficiency
- Data extraction
Affiliations
- Golfer
- Active member of Canton Baptist Temple
Accomplishments
- Deca State Runnerup
- Deca National Qualifier
- Bowling Green State University Deans list
Certification
- Fred Data Certified
Timeline
Manager
Jay's Pizza
09.2023 - Current
Manager
Baylor Beach Park
05.2022 - 09.2024
BBA - Business Analytics
University of Akron
BBA - Business Analytics
Bowling Green State University
Similar Profiles
Christophe SawadogoChristophe Sawadogo
Kitchen Cook at jay's chichen and pizzaKitchen Cook at jay's chichen and pizza
Kyle ChappellKyle Chappell
Mechanic at Jay's AutoworkMechanic at Jay's Autowork
Alexandra AkersAlexandra Akers
Dispatch Operator at Jay's Excavating LLCDispatch Operator at Jay's Excavating LLC
Kennedy ScaliaKennedy Scalia
Theater Crew Member at CinemarkTheater Crew Member at Cinemark
Dawn FishelDawn Fishel
Supervisor of Patient Services at Alliance HealthCare Services/AkuminSupervisor of Patient Services at Alliance HealthCare Services/Akumin