Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Hayden Stafford

Summary

Results-oriented achiever and a drive for success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver solutions and enhance customer satisfaction.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Cake Decorator

Walmart
11.2024 - Current
  • Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
  • Kept work area safe and sanitized by washing utensils, tools, and countertops.
  • Precisely arranged display cases throughout workday to highlight finished products.
  • Managed material inventory and ordered new materials when needed.
  • Verified accuracy of orders while meeting strict deadlines on producing completed products.

Bank Teller

Citizens Bank
07.2023 - 12.2024
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
  • Processed customer transactions promptly, minimizing wait times.
  • Educated customers on use of banking website and mobile apps.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.

Cake Decorator

Walmart
02.2014 - 12.2021
  • Provided exemplary customer service to patrons daily in high-volume shopping center location.
  • Maintained sanitary food prep station by following established safety procedures and sanitizing instructions.
  • Managed material inventory and ordered new materials when needed.
  • Verified accuracy of orders while meeting strict deadlines on producing completed products.
  • Designed specialty cakes for weddings, birthdays, and graduations.

Education

Phlebotomy Technician - Health Care

Texas School of Phlebotomy
Fort Worth, TX
10-2024

Skills

  • Food handling safety
  • Inventory management
  • Complaint resolution
  • Account updating
  • Product promotion
  • Appointment scheduling
  • Detail-oriented data management
  • Credit card payment processing
  • Verbal and written communication
  • Adaptability and flexibility
  • Customer engagement

Certification

  • Licensed Phlebotomy Technician - National Healthcareer Association - 2024

Timeline

Cake Decorator

Walmart
11.2024 - Current

Bank Teller

Citizens Bank
07.2023 - 12.2024

Cake Decorator

Walmart
02.2014 - 12.2021

Phlebotomy Technician - Health Care

Texas School of Phlebotomy

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