Hayden Stec
Omaha,Nebraska
Summary
Dynamic business administration graduate and former NCAA scholarship student-athlete, recognized for exceptional discipline, leadership, and performance under pressure. Proven expertise in customer service, operations, and collaborative team execution, complemented by a strong work ethic and a commitment to continuous learning. Eager to leverage skills in a challenging environment that fosters professional growth and development. Passionate about driving results and contributing to organizational success through effective teamwork and innovative problem-solving.
Overview
7
7
years of professional experience
Work History
Customer Service Representative
Choice Health and Fitness
2025.05 - Current
- Resolved customer inquiries efficiently, ensuring high satisfaction levels.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Coordinated with trainers, management, and cleaning staff to ensure smooth daily operations
High School Football Coach
Grand Forks Central High School
2025.07 - 2025.11
- Mentored student-athletes in sportsmanship, teamwork, and personal growth both on and off the field.
- Inspired confidence in players through motivational speeches before games and during halftime breaks.
- Evaluated individual knowledge, skills, and strengths, and assigned team positions to maximize talent areas.
- Helped instill and reinforce the school's culture, values, and expectations among the athletes.
Restaurant Worker
Mama's Pizza
2019.01 - 2020.01
- Managed food order slips to prepare pizza on time and according to customer specifications.
- Resolved any complaints or concerns raised by customers promptly addressing issues professionally.
- Collaborated with team members to complete tasks quickly during peak hours while maintaining high-quality standards consistently.
- Trained and guided new employees by demonstrating tasks to ensure proper execution.
Education
Bachelor of Science - Finance
University of North Dakota
Grand Forks, North Dakota05.2026
High School Diploma -
Elkhorn High School
Omaha, Nebraska05.2022
Skills
- Strong work ethic
- Time management
- Self-discipline
- Patience and empathy
Timeline
High School Football Coach
Grand Forks Central High School
2025.07 - 2025.11
Customer Service Representative
Choice Health and Fitness
2025.05 - Current
Restaurant Worker
Mama's Pizza
2019.01 - 2020.01
Bachelor of Science - Finance
University of North Dakota
High School Diploma -
Elkhorn High School