Hayden Trammell
Columbus
Summary
Dedicated professional with a track record of enhancing customer loyalty at Jungle Jim's Eastgate through exceptional service and empathy. Excelled in high-pressure environments, demonstrating a positive attitude and proficiency in cash handling. Skilled in cleaning, organizing, and streamlining processes, significantly contributing to team success and operational efficiency.
Overview
4
4
years of professional experience
Work History
Customer Service Cashier
Jungle Jim's Eastgate
02.2022 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Counted money in drawers at beginning and end of each shift.
- Answered product questions using knowledge of sales and store promotions.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
- Provided support to fellow cashiers by stepping in during breaks or assisting with complex transactions as needed.
- Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction.
Warehouse Worker
Coney Island Amusement Park
06.2021 - 10.2021
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 75 pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
Team Member
Wendy's
09.2020 - 03.2021
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Education
No Degree - Biology
The Ohio State University
Columbus, OH05-2027
High School Diploma -
Turpin High School
2650 Bartels Rd, Cincinnati, OH 4524405-2022
Skills
- Customer service
- Positive attitude
- Cleaning and organizing
- Following instructions
Timeline
Customer Service Cashier
Jungle Jim's Eastgate
02.2022 - Current
Warehouse Worker
Coney Island Amusement Park
06.2021 - 10.2021
Team Member
Wendy's
09.2020 - 03.2021
No Degree - Biology
The Ohio State University
High School Diploma -
Turpin High School
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