Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Hayden Williams

Fairborn

Summary

Proven leader and effective decision-maker, adept in team leadership and customer service, enhanced Frischs Restaurants Inc's customer satisfaction and operational efficiency. Excelled in staff training, conflict resolution, and money handling, significantly minimizing discrepancies. Skillfully managed inventory, fostering business growth through strategic planning and exceptional service.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Assistant Manager

Frischs Restaurants Inc
01.2023 - 12.2024
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Generated repeat business through exceptional customer service.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.

Line Cook

Frischs Restaurants Inc
04.2022 - 01.2023
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.

Education

High School Diploma -

Fairborn High School
Fairborn, OH
05-2022

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Problem-solving
  • Time management
  • Customer relations
  • Team motivation
  • Staff training and development
  • Staff supervision

Certification

  • ServSafe Food Protection Manager Certification - National Restaurant Association.

Timeline

Assistant Manager

Frischs Restaurants Inc
01.2023 - 12.2024

Line Cook

Frischs Restaurants Inc
04.2022 - 01.2023

High School Diploma -

Fairborn High School

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Hayden Williams