Haylee Barclay
Gainesville
Summary
Compassionate Nursing Student with hands-on clinical experience delivering patient-centered care across diverse healthcare settings. Skilled in patient assessment, communication, and teamwork, with a strong commitment to evidence-based practice. Ready to advance as a Registered Nurse and contribute to a collaborative healthcare team while advocating for patient well-being.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Supervisor
Starbucks
Gainesville, FL
06.2016 - 10.2023
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Trained and mentored new team members on operational procedures and customer service standards.
- Evaluated employee performance through periodic reviews and documented results accordingly.
- Implemented strategies to enhance team productivity and improve overall service quality.
- Supervised daily operations to ensure efficient store performance and customer satisfaction.
Supervisor
Teavana
Gainesville, FL
02.2016 - 06.2016
- Facilitated weekly meetings with team members to align on upcoming tasks and project deadlines.
- Trained and mentored new team members on operational procedures and customer service standards.
- Supervised daily operations to ensure efficient store performance and customer satisfaction.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
Trainer
The Village Retirement Home
Gainesville, FL
12.2014 - 03.2016
- Facilitated training of new servers, ensuring consistent service standards and team integration.
- Collaborated with kitchen staff to streamline food delivery processes for efficiency.
- Delivered exceptional customer service, ensuring resident satisfaction during meal service.
- Followed health safety guidelines when preparing and serving food products.
Team Lead
Office Depot
Gainesville, FL
04.2013 - 12.2014
- Maintained team adherence to company policies and procedures.
- Assisted manager in strategizing plans for future projects and objectives.
- Led team in achieving operational goals through effective resource management.
- Delivered customer service in-person, over the phone, and via email, addressing inquiries and resolving issues.
Education
ADN - Nursing
Galen College of Nursing
Gainesville, Fl12-2026
High School Diploma -
Newberry High School
05-2013
Skills
- Staff management
- Results-driven
- Strategic planning
- Complex Problem-solving
- Analytical thinking
- Team leadership
- Customer service
- Patient Care
- Basic Life Support
Accomplishments
- Partner of the Quarter (Starbucks)
Certification
Basic Life Support (CPR)
Timeline
Supervisor
Starbucks
06.2016 - 10.2023
Supervisor
Teavana
02.2016 - 06.2016
Trainer
The Village Retirement Home
12.2014 - 03.2016
Team Lead
Office Depot
04.2013 - 12.2014
High School Diploma -
Newberry High School
ADN - Nursing
Galen College of Nursing