Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
2
2
years of professional experience
Work History
Waitress
Tully's Good Times
08.2023 - Current
Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Streamlined order processing for increased efficiency through clear communication with kitchen staff.
Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
Managed high volume of customers during peak hours, maintaining prompt and efficient service.
Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
Front Desk Receptionist
Upstate University Hospital
10.2022 - 08.2023
Enhanced customer satisfaction by providing efficient and professional front desk services.
Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Increased guest retention by maintaining a welcoming and organized reception area.
Adhered to strict HIPAA guidelines to protect patient privacy.
Cashier
Ace Hardware
05.2022 - 10.2022
Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Streamlined checkout process for increased efficiency and reduced waiting times.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.