Haylee Hedger
La Center
Summary
At T and T Revive Espresso, I honed my expertise in coffee brewing techniques and elevated customer service, training new baristas and fostering memorable relationships with regulars. My adeptness in using point-of-sale systems and maintaining impeccable cleanliness standards underscore my multifaceted skill set, making me a valuable asset to any team.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Barista
T and T Revive Espresso
Vancouver
01.2022 - Current
- Trained new baristas on coffee-making techniques, customer service standards, and operational procedures.
- Kept up-to-date records of sales transactions using point-of-sale systems.
- Stocked shelves with ingredients needed to make coffee drinks.
- Developed and maintained relationships with regular customers, recognizing preferences and anticipating needs.
- Assisted customers with menu selection, offering recommendations based on personal preferences and dietary restrictions.
- Maintained a clean and organized work environment, including cleaning coffee machines, countertops, and seating areas.
Education
High School Diploma -
River City Academy
Soldotna05-2015
Skills
- Customer service
- Employee training
- Point-of-sale systems
- Coffee brewing techniques
- Inventory management
- Menu knowledge
- Sales transactions
- Relationship building
- Time management
- Multitasking and organization
- Workflow management
- Cleanliness maintenance
- Menu memorization
- New hire training
- Up-selling
- Friendly and outgoing
- Order taking
- Active listener
Certification
- Food Handlers Card
Timeline
Barista
T and T Revive Espresso
01.2022 - Current
High School Diploma -
River City Academy
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