Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Haylee Herrin

Waco,TX

Summary

Reliable and upbeat associate successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Head Bartender

The Warehouse On Austin Ave
09.2021 - Current
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
  • Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Developed specialty drinks to work with menu changes, sustaining customer interest and solid bar revenue.
  • Handled establishment social media accounts, increasing customer traffic and bolstering business.

Sales Associate

H&M Hennes & Mauritz
06.2021 - 10.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.

SALES ASSOCIATE

SWILLEY VANILLI
01.2019 - 08.2019
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Engaged with customers to build rapport and loyalty.

INTERN | SWILLEY VANILLI
- 08.2018
  • Boasting the brand and the products, setting up booth, and organizing raffles, photography.

Education

High School Diploma -

PEARL RIVER CENTRAL HIGH SCHOOL
Carriere, Mississippi

Degree: Associates - Business and Marketing Management

PEARL RIVER COMMUNITY COLLEGE
Poplarville, Mississippi

Skills

  • Liquor Law Compliance
  • Guest Satisfaction
  • Accommodating Diverse Clientele
  • High-Volume Environments
  • Customer Service
  • Supply and Inventory Maintenance
  • Professional Service Standards
  • Anticipating Guest Needs
  • Food and Drink Sales and Promotion
  • Drink Preparation Knowledge
  • Cash Handling and Management
  • Suggestive Selling
  • Bar Operations and Logistics

Certification

Texas Food Handler Certification

Texas Alcohol Beverage Commission Certification

Timeline

Head Bartender

The Warehouse On Austin Ave
09.2021 - Current

Sales Associate

H&M Hennes & Mauritz
06.2021 - 10.2021

SALES ASSOCIATE

SWILLEY VANILLI
01.2019 - 08.2019

INTERN | SWILLEY VANILLI
- 08.2018

High School Diploma -

PEARL RIVER CENTRAL HIGH SCHOOL

Degree: Associates - Business and Marketing Management

PEARL RIVER COMMUNITY COLLEGE

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