Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Haylee Hess

Edgewater

Summary

Being the Eldest of four, along with experience in management, problem solving, multitasking and collaborating have become a second nature. Along with quick thinking and ability to pick up on procedures in record pace, challenging tasks would be handled with ease.

Overview

2
2
years of professional experience

Work History

Assistant Manager

Domino's Pizza
02.2024 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Crew Team Member

McDonald's
06.2023 - 10.2023
  • Worked well with teammates and accepted coaching from management team.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by consistently providing friendly and efficient service.
  • Enhanced team productivity by effectively collaborating with colleagues on tasks and responsibilities.
  • Utilized strong communication abilities to relay order details clearly between front-of-house staff and kitchen team members.
  • Demonstrated strong multitasking abilities by balancing order-taking duties while addressing customer inquiries or concerns simultaneously.

Education

New Smyrna Beach Highschool
New Smyrna Beach, FL
03-2025

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Problem-solving
  • Time management
  • Goal setting
  • Workload management
  • Conflict resolution

Languages

ASL
Limited Working

Timeline

Assistant Manager

Domino's Pizza
02.2024 - Current

Crew Team Member

McDonald's
06.2023 - 10.2023

New Smyrna Beach Highschool

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