Summary
Overview
Work History
Education
Skills
Timeline
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Haylee Hyatt

Kernersville,NC

Summary

Experienced worker from Cagney's Kitchen, and McDonald’s focused on efficient task management and order accuracy. Skilled in maintaining productivity during high-volume periods, ensuring smooth operations and consistent quality. Dedicated to upholding standards and contributing to a reliable service environment.

Overview

2
2
years of professional experience

Work History

Host

Cagney's Kitchen
01.2025 - 04.2025
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Crew Member

McDonald’s
02.2024 - 05.2024
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Became familiar with products to answer questions and make suggestions.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.

Crew Member

McDonald’s
06.2023 - 12.2023
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Assisted other team members to achieve goals.
  • Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Increased customer satisfaction with prompt and accurate order taking.
  • Supported training of new crew members, leading to more efficient onboarding process.

Education

High School Diploma -

Central Davidson High School
Lexington, NC
02.2025

Skills

  • Customer service
  • Team collaboration
  • Multitasking proficiency
  • Effective time management
  • Order accuracy

Timeline

Host

Cagney's Kitchen
01.2025 - 04.2025

Crew Member

McDonald’s
02.2024 - 05.2024

Crew Member

McDonald’s
06.2023 - 12.2023

High School Diploma -

Central Davidson High School

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Haylee Hyatt