Summary
Overview
Work History
Education
Skills
Timeline
Generic

Haylee Irmiter

Clive,IA

Summary

Results driven Store Manager skilled at providing employees clear guidelines and targeted goals to drive sustained revenue growth, team efficiency and customer loyalty. Knowledgeable about recruiting, hiring, training and motivating qualified teams to meet and exceed objectives. Motivational leader, strategic planner and analytical problem solver with demonstrated record of retail success.

Overview

8
8
years of professional experience

Work History

Store Manager

Starbucks
Waukee, IA
12.2023 - Current
  • Recruited, trained and supervised new employees.
  • Assessed operational efficiency of the store's departments.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Monitored employee performance and identified performance gaps for corrective action.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.

Shift Supervisor

Starbucks
Des Moines, IA
02.2019 - 11.2023
  • Assigned tasks to team members based on their strengths and skill sets.
  • Resolved customer complaints in a timely manner.
  • Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
  • Provided feedback to employees regarding their performance in order to improve productivity.
  • Assisted upper management with daily operations to meet standards of service and quality.

Barista

Starbucks
Des Moines, IA
07.2018 - 02.2019
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Operated cash registers to process customer payments.
  • Provided excellent customer service by responding to inquiries quickly and professionally.
  • Placed orders with suppliers for delivery of products required for daily operations.

Banquet Server

Hyperion Field Club
Johnston, IA
05.2017 - 07.2018
  • Provided prompt, friendly service to all guests during banquets or catered events.
  • Served beverages and appetizers to guests in an efficient manner.
  • Communicated with chefs regarding any special requests from guests.
  • Changed table settings between courses as necessary.

Education

High School Diploma -

Dallas Center Grimes High School
Grimes, IA
05-2018

Skills

  • Operations management
  • Strategic thinker
  • Talent recruitment
  • Team leadership and coaching
  • Employee scheduling
  • Inventory management

Timeline

Store Manager

Starbucks
12.2023 - Current

Shift Supervisor

Starbucks
02.2019 - 11.2023

Barista

Starbucks
07.2018 - 02.2019

Banquet Server

Hyperion Field Club
05.2017 - 07.2018

High School Diploma -

Dallas Center Grimes High School

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