Haylee Jacob
Aspen Dental
Vineyard ,UT
3
years of professional experience
Compassionate Patient Experience Coordinator with proven skills in enhancing patient satisfaction, improving communication, and developing individualized care plans. Committed to fostering a supportive care environment and addressing diverse patient needs.
Work History
Patient Experience Coordinator
5 Months- Coordinated patient feedback initiatives to enhance overall satisfaction and engagement levels.
- Implemented streamlined appointment scheduling processes, improving patient flow and reducing wait times.
- Collaborated with dental staff to address patient concerns, fostering a supportive care environment.
- Developed training materials for staff on best practices in patient communication and experience management.
Respite Care Provider
2 Years 8 Months- Provided compassionate care and support to clients with diverse needs and backgrounds.
- Assisted clients in daily living activities, promoting independence and dignity.
- Developed individualized care plans to address specific client requirements and preferences.
Associate Manager
1 Year 5 Months- Trained and supervised staff on best practices for customer service and product knowledge.
- Implemented inventory management processes to optimize product availability and reduce waste.
- Mentored junior sales staff, fostering a culture of continuous improvement and high performance.
- Led team meetings regularly to discuss progress updates, identify challenges or roadblocks, and provide guidance towards successful project completion.
- Developed and executed strategic sales plans to drive revenue growth across key market segments.
Receptionist
4 Months- Greeted patients warmly, enhancing first impressions and fostering a welcoming environment.
- Managed multi-line phone system, efficiently directing calls to appropriate staff members.
- Scheduled appointments using dental practice management software to optimize clinic workflow.
Wellness Coordinator
1 Year 4 Months- Developed and implemented wellness programs tailored to client needs and clinic objectives.
- Monitored client progress, ensuring adherence to wellness plans and adjusting as necessary.
- Collaborated with healthcare professionals to integrate holistic approaches into treatment plans.
Education
High School Diploma
Skills
Leadership qualities
Healthcare
Medical terminology proficiency
Teamwork
Timeline
Patient Experience Coordinator
Aspen Dental
01.2026 - CurrentRead More
Receptionist
Aesthetic Family Dental
02.2025 - 06.2025Read More
Associate Manager
Beaches Tanning Salon
08.2024 - 01.2026Read More
Respite Care Provider
Arizona Home Base Service
10.2023 - 06.2026Read More
Wellness Coordinator
Unchained Wellness Clinic
01.2023 - 05.2024Read More
Higley High School
High School Diploma
Read More