Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Haylee Ketterer

Stitzer,WI

Summary

I am a dedicated worker with experience in the warehouse, restaurant, protective services, and the office industry. I have been trained in multiple different environments and have a lot of work diversity from working different kinds of jobs. I would consider myself detail-oriented, organized, and efficient with extensive knowledge in working with computers, data systems, and all things "online". I am an honest, reliable, passionate, and punctual employee with great communication.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Waitress/Server

Friedericks Family Restaurant
05.2016 - 08.2019
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Used slow periods to restock supplies, ice, trays and delivery bags.

Lifeguard

Fennimore Community Pool
06.2018 - 08.2022
  • Monitored safety of guests in and around swimming pool.
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
  • Attentively monitored swimmers to identify distress.
  • Observed weather and water conditions and alerted visitors to potential dangers, storms and rip currents.
  • Scrutinized pool deck area to prevent possible injuries or fatalities, minimizing emergent situations.

Packer

Land's End
05.2021 - 08.2022
  • Completed daily orders with expert picking and packing of shipments.
  • Protected materials for transport by correctly packaging products in boxes and crates.
  • Complied with safety, health and environmental regulations as prescribed by law.
  • Monitored outgoing packages for proper labels and accurate address information.
  • Recorded each completed job in equipment use log.

Phon-a-thon Supervisor

Southwest Wisconsin Technical College
09.2021 - 05.2022
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Established and updated work schedules to account for changing staff levels and expected workloads.
  • Leveraged CRM database to manage customer data, log calls and other activities and generate reporting to deliver actionable insights and develop sales pipeline.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.

Phon-a-thon Caller

Southwest Wisconsin Technical College
09.2020 - 05.2022
  • Originated and cultivated strong relationships with prospective clients by strategizing aggressive outbound calling campaigns.
  • Delivered prepared sales pitch from script and persuaded potential customer to purchase product or service.
  • Sourced and pre-qualified leads and identified new business opportunities by dialing numbers daily outbound calls to build partnerships and achieve sales quota.

Education

High School Diploma -

Fennimore High
Fennimore, WI
05.2021

One Year Diploma - Medical Coding Specialist

Southwest Wisconsin Technical College
Fennimore, WI
05.2022

No Degree - Diagnostic Medical Sonography

Chippewa Valley Technical College
Eau Claire, WI

Skills

  • Effective Prioritization
  • Logging Paperwork
  • Critical Thinking
  • Team Bonding
  • Full Safety Compliance
  • Computer Proficiency
  • Efficient Work Ethic
  • Organized
  • Problem Solving Abilities

Certification

  • Certified in CPR/AED/First Response
  • Achieved on 08/22/2022
  • Renewal on 08/22/2024

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

Phon-a-thon Supervisor

Southwest Wisconsin Technical College
09.2021 - 05.2022

Packer

Land's End
05.2021 - 08.2022

Phon-a-thon Caller

Southwest Wisconsin Technical College
09.2020 - 05.2022

Lifeguard

Fennimore Community Pool
06.2018 - 08.2022

Waitress/Server

Friedericks Family Restaurant
05.2016 - 08.2019

High School Diploma -

Fennimore High

One Year Diploma - Medical Coding Specialist

Southwest Wisconsin Technical College

No Degree - Diagnostic Medical Sonography

Chippewa Valley Technical College

Similar Profiles

CREATE PROFILE
Haylee Ketterer