Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Haylee Lugo

Naples

Summary

I am 19 years old. I am soon to be 20, I have a lot of experience serving. I’ve been serving since I was 17 at The Oasis Kitchen Lounge in Ave Maria. I have served over 1000 senior citizens concerning that Ave Maria is a senior community. I have CPR certification. I am very driven in my employment areas as well as my attitude is always on point to expectation I work very well with other people and I always strive to learn new opportunities as well, as very comfortable working and providing a safe space for all patient/ customers. I am always looking forward to learning new opportunity as well as furthering my career. I have dedicated professional with experience at The Oasis Kitchen Lounge, excelling in customer satisfaction and relationship building. Proven ability to enhance resident engagement through innovative activities at Good Samaritan Society. Skilled in organization and guest service, fostering a welcoming environment that promotes emotional well-being and cognitive health

Overview

5
5
years of professional experience
1
1
Certification

Work History

Restaurant Server

The Oasis Kitchen Lounge
04.2023 - Current
  • Cultivated warm relationships with regular customers.
  • Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
  • Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
  • Greeted new customers, discussed specials, and took drink orders.

Activities Assistant

Good Samaritan Society
01.2021 - 12.2022
  • Supported emotional well-being of residents with personalized one-on-one interactions and attentive care during activities.
  • Enhanced resident engagement by organizing and leading diverse activities such as arts, crafts, games, and outings.
  • Promoted cognitive health by designing mentally stimulating activities such as trivia games, puzzles, and memory exercises.
  • Planned, coordinated, and implemented activities to address needs of participants with varying abilities.

Education

Palmetto Ridge High School
Naples, FL

Skills

  • Customer satisfaction
  • Order taking
  • Organization
  • Guest service
  • Senior living experience
  • Relationship building
  • Resident support

Certification

  • Certified CPR, RedCross - Date Completed: 01/05/2024

Valid Until: 01/05/2026

Certificate ID: 01DUT5B

Timeline

Restaurant Server

The Oasis Kitchen Lounge
04.2023 - Current

Activities Assistant

Good Samaritan Society
01.2021 - 12.2022

Palmetto Ridge High School

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