Summary
Overview
Work History
Education
Skills
Timeline
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Haylee Messenlehner

Fresno,CA

Summary

- I am a responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.

- As a Hostess with two years experience at Westwoods, I have become extremely knowledgeable about strategies for handling all party sizes while supporting customer satisfaction goals. Open communicator and skilled planner with excellent problem-solving and multitasking skills.

- Currently I am training as an expeditor for takeout and am still learning to master the skills that come with this job. So far I can say that I am knowledgeable about kitchen inventory management, food quality standards and team member development. With attention to detail and a passion for delivering exceptional culinary experiences.

Overview

5
5
years of professional experience

Work History

Restaurant Hostess

Westwoods BBQ & Spice
06.2019 - Current
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
  • Maintained highly loyal clientele by delivering unparalleled service at every stage of restaurant dining experience.
  • Assisted FOH and BOH staff with preparing for events, coordinating smooth execution to maximize guest satisfaction.

Expeditor

Westwoods BBQ & Spice
06.2019 - Current
  • Executed and supervised plate preparation according to temperature and condiment specifications.
  • Maintained kitchen productivity, guaranteeing timely preparation and serving of dishes in alignment with customer specifications.
  • Confirmed proper placement of products and side items while implementing special instructions.
  • Organized, arranged, and re-stocked various stations, including salad bar and service areas.

Cashier

Westwoods BBQ & Spice
06.2019 - 12.2023
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.

Receptionist

Kerman Chamber Of Commerce
03.2019 - 05.2019
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
  • Sorted, received and distributed mail correspondence between departments and personnel.
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
  • Prepared packages for shipment, pickup and courier services for prompt delivery to customers.

Education

No Degree - Business

Clovis Community College
Clovis, CA

High School Diploma -

Washington Union
Fresno, CA
06.2018

Skills

  • Customer assistance
  • Stocking and Replenishing
  • POS Systems
  • Bagging and Packaging
  • Cash Register Operation
  • To-Go Order Preparation
  • Interactive Communication Skills
  • Meal Preparation
  • Customer/Client relations

Timeline

Restaurant Hostess

Westwoods BBQ & Spice
06.2019 - Current

Expeditor

Westwoods BBQ & Spice
06.2019 - Current

Cashier

Westwoods BBQ & Spice
06.2019 - 12.2023

Receptionist

Kerman Chamber Of Commerce
03.2019 - 05.2019

No Degree - Business

Clovis Community College

High School Diploma -

Washington Union

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Haylee Messenlehner