Haylee Reynolds
Dayton,KY
Summary
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change. Also hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
Work History
Barista/Managing Member
Traveling tom’s coffee truck
Cincinnati, Ohio
11.2024 - Current
- Facilitated seamless travel operations for business purposes.
- Guaranteed pleasing service experience for customers.
- Prepared a variety of drinks.
- Welcomed and engaged individuals in a professional manner.
- Organized and coordinated events.
- Collaborated effectively to achieve collective goals.
- Washed and cleaned coffee maker, french press and espresso machine to remove mineral and hard water deposits.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
Front Desk Receptionist
Planet Fitness Gym
Newport, KY
10.2024 - Current
- Extended courteous greetings to all guests.
- Executed call-based communication.
- Provided answers on equipment specifications.
- Assisted individuals with payment processing.
- Performed regular maintenance and tidying of communal areas.
- Delivered exceptional customer service to ensure satisfaction.
- Handled incoming and outgoing mail and packages.
Shift Leader
Smoothie King
Newport, KY
05.2023 - 09.2024
- Operated cash registers and balanced cash drawers to ensure accuracy in transactions.
- Trained new employees on company policies, operational procedures, and customer service standards.
- Monitored employee performance and provided feedback for improvement.
- Maintained positive working relationship with fellow staff and management.
- Managed inventory levels by monitoring stock levels, ordering supplies when necessary, and ensuring product quality was up to standard prior to use or sale.
- Utilized POS systems efficiently for order processing and inventory management.
- Implemented strategies to take advantage of new opportunities.
Education
High School Diploma -
Dayton High School
Dayton, KY05-2024
Skills
- Up-selling
- Coffee expertise
- Espresso machine operation
- Opening and closing duties
- Menu memorization
- POS systems
- Problem-solving
- New hire training
- Team leadership
- POS system operation
- Positive and professional
- Calm demeanor
- Cash handling
- Cleanliness
- Workflow management
Timeline
Barista/Managing Member
Traveling tom’s coffee truck
11.2024 - Current
Front Desk Receptionist
Planet Fitness Gym
10.2024 - Current
Shift Leader
Smoothie King
05.2023 - 09.2024
High School Diploma -
Dayton High School
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