Haylee Ritz

• Developed strong client relationships, ensuring clear communication on fitness goals and progress.
• Supported clients with special needs, adapting exercises for safety and goal achievement.
• Provided exercise modifications for injury prevention.
• Conducted consultations to assess fitness levels and set personalized goals.
• Managed scheduling for training sessions and group classes.
• Promoted a positive workout environment, offering motivation and encouragement.
• Trained clients in strength, cardio, and stretching exercises and tracked progress adjusting plans based on data insights.

• Worked with clients individually and in small groups to assess fitness levels and create personalized training plans.
• Conducted fitness assessments, considering clients' health history and goals to design tailored programs.
• Demonstrated proper exercise techniques and ensured client safety during workouts.
• Monitored progress and adjusted programs to support continued improvement.
• Maintained a clean, safe, and organized training environment.
• Collaborated with other fitness professionals to provide a holistic wellness approach.

• Improved clinic efficiency by preparing treatment areas and equipment before sessions and ensuring clean-up afterward.
• Assisted physical therapists during patient examinations, utilizing manual therapy techniques and guiding therapeutic exercises.
• Built strong rapport with patients, fostering trust and open communication throughout their rehabilitation.
• Contributed to a positive work environment by collaborating with colleagues and promoting a team-oriented atmosphere.
• Managed patient scheduling, insurance, and intake paperwork.
• Delivered exceptional customer service, addressing patient and family concerns with empathy and promptness.
• Maintained accurate patient progress records, enabling timely adjustments to treatment plans for optimal outcomes.

• Introduce daily specials, including the catch of the day, soup of the day, and unique entrees, ensuring guests are well-informed and excited about the options.
• Demonstrate in-depth knowledge of the wine list, confidently offering recommendations and performing proper wine service (pouring, tasting, and ensuring correct glassware and temperature).
• Take orders in a structured manner, covering appetizers, first course, second course, and sometimes dessert, while ensuring proper course timing.
• Maintain proper table settings, promptly bust tables when guests finish eating, and keep the dining area clean and organized.
• Understand seating arrangements to ensure accurate food orders are sent to the kitchen and delivered to the correct guest by food runners.
• Build rapport with guests by providing attentive, professional service, creating meaningful connections, and ensuring a memorable dining experience

Therapy Kare works with families of children with various injuries, illnesses, and disabilities (Down syndrome, autism, cerebral palsy, etc.) and offers a unique technique called serial casting and physical therapy.

• Prepare padding, measure, and organize the casting lab. Set up the casting area, sanitize, prepare water, and place a towel on the examination table.
• Record and document range of motion, including ankle dorsiflexion and knee flexion.
• Perform dynamic serial casting steps (prep, cotton wrapping, and applying the cast).
• Provide hands-on treatment, casting five patients and seeing 2-3 more children afterward.
• Engage with children, set up treatment areas, and create activity/treatment plans.

During my time at Sunset Park Elementary, I worked in an exceptional children’s classroom, dedicating 30 minutes to an hour per session. My primary responsibilities included recording data, assisting with students’ daily tasks, and observing the classroom environment to understand the teachers’ approaches. I focused on learning how Applied Behavior Analysis (ABA) was implemented to support students' learning and behavioral goals, which helped refine my ability to apply ABA concepts.