Haylee Whittington
Cincinnati
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
6
6
years of professional experience
Work History
Server
Carrabba's Restaurant
10.2024 - 12.2024
- Served food and beverages promptly with focused attention to customer needs.
- Increased sales significantly by upselling higher-end products to customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Restaurant Hostess
Kitchen Social- Montgomery
08.2024 - 10.2024
- Greeted customers and escorted them to their tables.
- Assigned seating arrangements based on customer preferences and restaurant policies.
- Provided menus and answered questions about menu items and specials.
- Managed reservations, waitlists, and special requests for large parties.
- Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
Server
Napa kitchen and bar- Montgomery
07.2023 - 06.2024
- Took orders from customers accurately and in a timely manner.
- Delivered food orders promptly and courteously.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
Assistant Manager
Coney Island Amusement Park
05.2021 - 09.2022
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Developed a system for tracking inventory and ordering supplies as needed.
Retail Associate
TJX Companies
08.2019 - 07.2023
- Greeted customers and provided excellent customer service.
- Assisted customers in finding products, answered questions, and made product recommendations.
- Maintained store appearance by stocking shelves, organizing merchandise displays, and cleaning counters.
- Operated cash register to process payments from customers.
- Resolved customer complaints in a professional manner.
Chiropractic Assistant
Homan Chiropractic
04.2019 - 11.2019
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
- Performed electric muscle stimulation, massage, and mechanical traction.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Educated patients on chiropractic care benefits, resulting in increased referrals and new client acquisition.
- Developed strong rapport with patients leading to high levels of trust and satisfaction, fostering long-term relationships.
Education
High School Diploma -
West Clermont High School
Batavia, OH05-2021
Some College (No Degree) - Pre-Nursing
University of Cincinnati Clermont College
Batavia, OHSkills
- Reservation coordination
- Dining customer service
- High-volume dining
- Dining crew workflow optimization
- Effective customer upselling
- Menu knowledge
Timeline
Server
Carrabba's Restaurant
10.2024 - 12.2024
Restaurant Hostess
Kitchen Social- Montgomery
08.2024 - 10.2024
Server
Napa kitchen and bar- Montgomery
07.2023 - 06.2024
Assistant Manager
Coney Island Amusement Park
05.2021 - 09.2022
Retail Associate
TJX Companies
08.2019 - 07.2023
Chiropractic Assistant
Homan Chiropractic
04.2019 - 11.2019
High School Diploma -
West Clermont High School
Some College (No Degree) - Pre-Nursing
University of Cincinnati Clermont College
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