Haylee Wilkins
Gilbert,AZ
Summary
Motivated and dependable with a strong work ethic seeking to transition and grow into the aviation service industry. Experienced and passionate in giving top tier customer service and building long term client relationships.
Overview
9
9
years of professional experience
Work History
Wax Specialist
EWC
05.2021 - Current
- Built strong relationships and provided expert product knowledge to clients to ensure high satisfaction while driving business growth
- Sales and education in products tailored to each of the clients needs
- Performed various personal services proficiently while in a fast pace work environment dependent on timed appointments
- Built and maintained a large clientele of around 350 reoccurring guests a month over the last 4 1/2 years
- Consulted with guests to understand their needs and preferences with each service being provided
Outside Services at Las Sendas Golf Course
Las Sendas Golf Club
03.2020 - 05.2023
- Greeted all members and guests while providing assistance with bag handling and golf club services to enhance guest satisfaction
- Assisted with tournament operations to ensure a quality guest experience
- Prepared, cleaned, and staged all golf carts daily, ensuring everything was stocked and in good working condition
- Managed inventory effectively, ensuring adequate supplies for daily operations
Dairy Queen Shift Lead
Dairy Queen Grill & Chill
01.2017 - 03.2021
- Trained new employees in customer service, time management, and stock fulfillment of DQ guidelines. Managed entire drive-through operations while supporting front lobby duties during shifts. Ensured high standards of service quality through effective team leadership and training.
- Resolved customer complaints effectively, ensuring satisfaction and loyalty.
- Completed store opening and closing procedures
Education
Esthetics And Laser Technician
Penrose Academy
Scottsdale, AZ11.2020
Highland Highschool
Gilbert, AZ05.2019
Affiliations
250+ volunteer hours at a non profit organization for Save The Cats AZ Organization
Timeline
Wax Specialist
EWC
05.2021 - Current
Outside Services at Las Sendas Golf Course
Las Sendas Golf Club
03.2020 - 05.2023
Dairy Queen Shift Lead
Dairy Queen Grill & Chill
01.2017 - 03.2021
Esthetics And Laser Technician
Penrose Academy
Highland Highschool