Haylee Young
Detroit
Summary
Dynamic mental health professional seeking a psychiatric nursing role with extensive experience at New Oakland Family Centers, excelling in crisis intervention and therapeutic support. Proven ability to collaborate effectively within multidisciplinary teams, utilizing active listening and problem-solving skills to enhance patient care and safety. Committed to fostering a compassionate environment for individuals in need.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Crisis Team Coordinator
New Oakland Family Centers
05.2022 - Current
- Evaluated risk to client or others by gathering information and conducting assessments.
- Used skills such as active listening and collaborative problem-solving daily to connect with patients and address concerns.
- Provided emergency response in crisis situations to diffuse tensions and prevent violence.
- Conversed with individuals in crisis which called or texted hotline for assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
Mental Health Medical Assistant
New Oakland Family Centers
02.2021 - 05.2022
- Collected and documented patient medical information such as blood pressure and weight.
- Prepared lab specimens for diagnostic evaluation.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Managed calendar by scheduling appointments, events and meetings with patients.
Behavioral Health Technician
New Oakland Family Centers
04.2019 - 02.2021
- Facilitated on-site activities, support groups, and outings for clients.
- Searched resident belongings prior to and during stays.
- Recognized individuals under influence of drugs or alcohol and typical behaviors associated with each.
- Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
- Delivered compassionate patient care, focusing on safety, comfort and emotional support.
- Engaged appropriate intervention techniques to deescalate aggressive and hostile behavior of patients.
Foster Care Social Worker
Orchards Children's Services
Education
Bachelor of Science - Nursing
Chamberlain University
Troy, MI05-2025
Bachelor of Science - Social Work
Oakland University
Rochester, MI05-2018
Skills
- Mental health support
- Multidisciplinary collaboration
- Verbal communication
- Therapeutic intervention
- Problem-solving abilities
- Teamwork and collaboration
- Active listening
- Client interviewing
- Clinical documentation
- Crisis intervention
Certification
Mental Health First Aid
CPI Certified
BLS through the American Heart Association
Timeline
Crisis Team Coordinator
New Oakland Family Centers
05.2022 - Current
Mental Health Medical Assistant
New Oakland Family Centers
02.2021 - 05.2022
Behavioral Health Technician
New Oakland Family Centers
04.2019 - 02.2021
Foster Care Social Worker
Orchards Children's Services
Bachelor of Science - Nursing
Chamberlain University
Bachelor of Science - Social Work
Oakland University
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